I have experience with using a register, providing customer service to customers, making hot and iced coffee orders, smoothies, milkshakes, serving soft serve ice cream, popping and bagging fresh popcorn, selling bakery items and cleaning and maintenance in the café.
Greeted customers entering store and responded promptly to customer needs.
Controlled line and crowd with quick, efficient service.
Cleaned counters, machines, utensils, and seating areas daily.
Maintained regular and consistent attendance and punctuality.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Junior Internship
Fitchburg City Hall
07.2021 - 07.2021
Sorted and organized files, spreadsheets, and reports.
Analyzed problems and worked with others to develop solutions.
Interacted with customers by phone, email, or in-person to provide information.