Riley Wilson-Pritchett
Cathedral City,CA
Summary
Highly efficient team member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
3
3
years of professional experience
Work History
Team Member
Boomers! Parks
2023.11 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment for order totals.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
House/Pet/Babysitter
Neighbors House
2021.04 - 2024.06
- Communicated positively with children and guardians.
- Followed specific instructions left for me by the owner/parents
- Organized and cleaned home as needed.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Fed and exercised pets as instructed.
Customer Service Representative
Crow's Nest Sk8 Shop
2022.10 - 2023.11
- Responded to customer requests for products, services, and company information.
- Exhibited professionalism when dealing with clients and staff.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Restaurant Hostess
Acqua California Bistro
2021.07 - 2022.04
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Crew Member
McDonald's
2021.03 - 2021.09
- Took orders, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated cash register to ring up final bill and process various forms of payment.
- Worked front counter, drive-thru and other areas.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Became familiar with products to answer questions and make suggestions.
Education
High School Diploma -
Cathedral City High School
Cathedral City, CA06.2024
Skills
- Equipment Operation
- Workplace Safety
- Customer Service
- Cash Handling
- Following Instructions
- Social media expertise
- Flexible Schedule
Timeline
Team Member
Boomers! Parks
2023.11 - Current
Customer Service Representative
Crow's Nest Sk8 Shop
2022.10 - 2023.11
Restaurant Hostess
Acqua California Bistro
2021.07 - 2022.04
House/Pet/Babysitter
Neighbors House
2021.04 - 2024.06
Crew Member
McDonald's
2021.03 - 2021.09
High School Diploma -
Cathedral City High School
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