Riley A. Gaither
Vestavia Hills,AL
Summary
Adept at driving operational efficiency and team leadership, I've significantly contributed to TA Services by ensuring high logistics compliance and capacity planning. Leveraging strong writing and presentation skills, I've negotiated competitive rates and enhanced customer service, achieving notable revenue targets. My experience also includes enriching roles in educational and recreational settings, underscoring my versatile skill set.
Overview
14
14
years of professional experience
Work History
Capacity Manager
TA Services
01.2023 - Current
- Ensured consistent high performance in daily operations by logistics team.
- Guaranteed revenue targets for every coordinator.
- Utilized problem solving skills to resolve conflicts between customers and carriers.
- Ensured compliance with federal, state, and local regulations regarding freight transportation.
- Verified loads against shipping papers, noting in writing any overages, shortages or damages.
- Provided excellent customer service by resolving issues related to shipment discrepancies.
- Developed relationships with freight carriers to negotiate competitive rates and services.
Logistics Coordinator/Freight Broker
TA Services
01.2021 - 01.2023
- Managed lumber yard and distribution center operations.
- Maintained prompt scheduling for all orders and shipments.
- Utilized insights from evolving 3PL market to formulate effective quotes.
- Achieved operational excellence by eliminating client material insurance claims.
- Enhanced operational efficiency through concise messaging to drivers and third-party transport services.
- Led instructional workshops across the country for new acquisitions.
Student Life Activity Coordinator
Alabama School for The Blind
01.2020 - 01.2021
- Oversaw multiple student life activities such as organized games and educational courses
- Worked hands on with visually impaired students
Lifeguard and Athletics Aide
Spring Street Recreational Center
01.2011 - 01.2019
Education
Bachelors of Arts - Special Honors in Communication
Jacksonville State University
05-2020
High School -
Munford High School
Munford, AL01.2015
Skills
- Strong writing skills
- Presentation skills
- Logistics compliance
- Capacity planning
- Operational efficiency
- Team leadership
Timeline
Capacity Manager
TA Services
01.2023 - Current
Logistics Coordinator/Freight Broker
TA Services
01.2021 - 01.2023
Student Life Activity Coordinator
Alabama School for The Blind
01.2020 - 01.2021
Lifeguard and Athletics Aide
Spring Street Recreational Center
01.2011 - 01.2019
Bachelors of Arts - Special Honors in Communication
Jacksonville State University
High School -
Munford High School
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