Rily Maggard

Delivered high-quality individualized service to a diverse clientele, consistently maintaining a 95% plus customer satisfaction rating

• Consulted clients at Vicki Gs/Courtney Frietag to determine optimal haircut and style based on individual preferences.
• Recommended hair treatments and products based on client hair type and needs.
• Oversaw salon operations by scheduling appointments, managing phone inquiries, and maintaining inventory.
• Remained willing and eager to learn, rapidly mastering new techniques, inventory, tracking software, and safety protocols to optimize salon workflow.
• Demonstrated absolute dependability and promptness, managing a strict, time-sensitive daily appointment schedule with zero delays
• Assisted other stylists with busy periods in the salon.
• Pre-booked future appointments to increase repeat business.
• Managed point-of-sale operations, accurately, processing, cash, card, and digital money exchanges while balancing the daily register
• Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.

• Executed haircuts, coloring, and styling to enhance client satisfaction and maintain salon quality standards.
• Advised clients at Judy’s New Image salon to achieve desired cuts and styles tailored to individual preferences.
• Sanitized styling stations, combs, and brushes following salon hygiene standards.