Rilyn Durment
Corona
Summary
Energetic and goal-driven leader with 4+ years of customer service experience and 2.5 years of management expertise. Proven ability to lead teams, build strong relationships, and deliver results in fast-paced environments. Currently pursuing a Bachelor’s in Business Administration
Overview
4
4
years of professional experience
Work History
Team Leader
Chick-fil-A
05.2021 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Education
Associate of Arts - Business Administration
04.2026
High School Diploma -
06.2023
- Awarded Assistant Principle's Award for academics
- Completed AP course in AP Language and Composition, AP Literature and Composition, AP European History, AP US History, and AP Government
- Extracurricular Activities: Secretary of the Bands and Orchestras of Santiago Sharks
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Performance evaluation
- Time management
- Team supervision and motivation
- Staff training and coaching
- Conflict resolution
Timeline
Team Leader - Chick-fil-A
05.2021 - Current
Southern New Hampshire University - Associate of Arts, Business Administration
Santiago High School - High School Diploma,
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