Rima Desai
Jeffersonville,IN
Summary
Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.
Overview
3
3
years of professional experience
Work History
Cashier
Sam's Club
Clarksville , IN
09.2023 - 01.2024
- Collected payments and provided accurate change.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Stocked shelves with merchandise when needed.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Balanced daily transactions on a computerized point-of-sale system.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Maintained work area and kept cash drawer organized.
- Greeted customers promptly and responded to questions.
- Helped with purchases and signed customers up for rewards program.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Front Desk Agent
Quality Inn Suites
Brooks, Kentucky
05.2023 - 08.2023
- Deposited guest valuables in hotel safes or safe-deposit boxes.
- Verified accuracy of room rates and other charges during check-in process.
- Transmitted and received messages using telephones or telephone switchboards.
- Greeted, registered and assigned rooms to hotel or motel guests.
- Stayed current on promotions, discounts, packages, and offers available at the hotel.
- Kept accurate records of guest transactions.
Cashier
Meijer
Jeffersonville , IN
09.2022 - 10.2022
- Collected payments and provided accurate change.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Stocked shelves with merchandise when needed.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Worked closely with front-end staff to assist customers.
- Performed other duties as assigned by management.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Cashier/ Customer Service Representative
Lowe’s Improvement
Mount Pleasant , TX
08.2021 - 01.2022
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Processed sales transactions to prevent long customer wait times.
- Verified customer age requirement for alcohol or tobacco purchases.
- Answered phone calls to assist customers with questions and orders.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Worked closely with front-end staff to assist customers.
- Built and maintained productive relationships with employees.
- Counted and balanced cashier drawers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Cashier/Call Center Customer Service Representative
HEB Grocery Store,
Woodland , TX
12.2020 - 06.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Educated customers on product features and benefits that best suit their needs.
- Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
Education
Some College (No Degree) - Business Administration
Lorain County Community College
Elyria, OHAssociate of Science - Business Management
Indiana Wesleyan University
Marion, INSkills
- Returns processing
- Product restocking
- Drawer balancing
- Online orders preparation
- Cash management
- Cash drawer balancing
- Cash handling
- Refunds and exchanges
- Checkout monitoring
- Inventory management
- Basic math
- Cash register systems
- Money handling
- Cash handling and management
- Cash register operation
- Customer service
- Transaction handling
- Clear communication
- Written and verbal communication
- Credit and cash transactions
Timeline
Cashier
Sam's Club
09.2023 - 01.2024
Front Desk Agent
Quality Inn Suites
05.2023 - 08.2023
Cashier
Meijer
09.2022 - 10.2022
Cashier/ Customer Service Representative
Lowe’s Improvement
08.2021 - 01.2022
Cashier/Call Center Customer Service Representative
HEB Grocery Store,
12.2020 - 06.2021
Some College (No Degree) - Business Administration
Lorain County Community College
Associate of Science - Business Management
Indiana Wesleyan University