Talented Electrical Engineer Intern desiring to further advance acquired skills gained during degree studies and previous work experience. Excellent communication, organizational and time management abilities.
Overview
10
10
years of professional experience
Work History
Fulfillment Problem Solver
Amazon
08.2020 - Current
Reduced fulfillment delays by proactively addressing inventory issues and coordinating with suppliers.
Assisted management in the development of new fulfillment policies, leading to increased efficiency and cost savings.
Served as a reliable resource for team members, sharing knowledge and best practices to foster a positive work environment and encourage ongoing professional development.
Addressed customer concerns regarding order status or product availability, providing exceptional service and support.
Scanned packages and boxes and moved to loading dock for shipment.
Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Product Specialist
Pharmazone Medical Company
09.2014 - 07.2019
Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
Conducted comprehensive training sessions for sales teams, resulting in improved product knowledge and increased sales figures.
Developed innovative product strategies for increased sales and customer satisfaction.
Enhanced product performance by conducting thorough market research and competitor analysis.
Offered assistance in implementing and developing training programs.
Generated reports to track performance and analyze trends.
Education
Bachelor of Science - ELECTRICAL ENGINEERING
College of Staten Island of The City University of New York
Staten Island, NY
05.2027
Skills
Ability to translate technical specifications
Strong knowledge of Power Systems and Power Electronics
Circuit Design
Testing and troubleshooting
Quality Assurance
Product Analysis
Electrical Simulation
Problem-solving and analysis skills
Design tools and techniques
Data Collection
Test equipment operation
Research abilities
Customer Service
Time Management
Decision-Making
Team Collaboration
Analytical Thinking
Affiliations
Middle States Commission on Higher Education, 3624 Market Street, Philadelphia, PA, (267) 284-5000.
Timeline
Fulfillment Problem Solver
Amazon
08.2020 - Current
Product Specialist
Pharmazone Medical Company
09.2014 - 07.2019
Bachelor of Science - ELECTRICAL ENGINEERING
College of Staten Island of The City University of New York