Rina Montano
Orlando
Summary
Dedicated housekeeper with extensive experience at Hilton, excelling in room sanitation and deep cleaning. Recognized for exceptional time management and customer service skills, consistently maintaining high standards while preparing 15-20 rooms per shift. Committed to organization and attention to detail, ensuring guest satisfaction and a pristine environment.
Overview
6
6
years of professional experience
Work History
Housekeeper
Hilton
01.2022 - 03.2024
- Perform deep-cleaning tasks including scrubbing bathrooms, disinfecting surfaces, and polishing floors.
- Reported maintenance issues such as broken fixtures, leaks, or damaged furniture to management.
Maintained an organized and fully stocked housekeeping cart throughout each shift.
Responded to guest requests promptly, providing friendly and professional customer service.
Performed deep cleaning on a rotating schedule, including scrubbing tile, polishing surfaces, and steam-cleaning carpets.
Disposed of trash and recyclables according to facility guidelines.
Stayed compliant with chemical safety procedures and proper cleaning product usage
Housekeeper
Hampton Inn By Hilton
01.2018 - 03.2021
- Clean and prepare an average of 15–20 rooms per shift while meeting quality standards.
- Perform deep-cleaning tasks including scrubbing bathrooms, disinfecting surfaces, and polishing floors.
- Handle laundry operations, including washing, drying, folding, and restocking linens.
- Communicate with guests to ensure satisfaction and handle requests promptly.
- Maintain cleaning carts, supplies, and storage rooms in organized condition.
Education
High School Diploma -
Freedom High School
Orlando, FLSkills
- Room sanitation & deep cleaning
- Time management
- Laundry & linen handling
- Vacuuming, dusting, mopping
- Use of cleaning chemicals & safety procedures
- Organization & attention to detail
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Housekeeper
Hilton
01.2022 - 03.2024
Housekeeper
Hampton Inn By Hilton
01.2018 - 03.2021
High School Diploma -
Freedom High School