Rinad Abdelrahman
Staten Island,NY
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
Work History
Restaurant Supervisor
Island Crepes and Shakes
03.2024 - 09.2024
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food orders were promptly and accurately prepared.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
Staff Member
Journeys Kidz
10.2022 - 05.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Provided product information and recommendations.
Daycare Assistant
Maritza’s Daycare
12.2021 - 07.2022
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
Education
High School Diploma -
Tottenville High School
100 Luten Ave06.2024
Skills
- Customer Service
- Team Coordination
- Hospitality
- Fast Learner
- Time Management
- Computer Skills
Timeline
Restaurant Supervisor
Island Crepes and Shakes
03.2024 - 09.2024
Staff Member
Journeys Kidz
10.2022 - 05.2023
Daycare Assistant
Maritza’s Daycare
12.2021 - 07.2022
High School Diploma -
Tottenville High School
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