Results-driven professional skilled in customer engagement and team collaboration. Demonstrated ability to manage guest interactions and tailor experiences, driving satisfaction and repeat business in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Bartender
Ocean Prime
New York, New York
05.2022 - Current
Built rapport quickly with high-volume, high-end clientele, delivering personalized experiences to drive repeat business and customer loyalty.
Managed 100+ guest interactions per shift, identifying preferences, and tailoring recommendations to increase satisfaction and spend.
Served as the primary point of contact for guests, resolving concerns in real time to maintain a premium brand experience.
Bartender
Merrion Row
New York, New York
12.2021 - 05.2022
Engaged guests through high-volume, face-to-face interactions to uncover needs, and recommend tailored solutions.
Handled objections and negotiated preferences in real time to close transactions.
Busboy/Food Runner/Server/Bartender
Benjamins Steakhouse
New York, New York
10.2015 - 12.2021
Earned multiple promotions through consistent high performance, reliability, and rapid skill development in a high-end, fast-paced environment.
Recognized by management for professionalism, strong communication skills, and the ability to take on increasing responsibility.