Rinor Vucetaj
Brooklyn,NY
Summary
Results-driven professional skilled in customer engagement and team collaboration. Demonstrated ability to manage guest interactions and tailor experiences, driving satisfaction and repeat business in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Bartender
Ocean Prime
New York, New York
05.2022 - Current
- Built rapport quickly with high-volume, high-end clientele, delivering personalized experiences to drive repeat business and customer loyalty.
- Managed 100+ guest interactions per shift, identifying preferences, and tailoring recommendations to increase satisfaction and spend.
- Served as the primary point of contact for guests, resolving concerns in real time to maintain a premium brand experience.
Bartender
Merrion Row
New York, New York
12.2021 - 05.2022
- Engaged guests through high-volume, face-to-face interactions to uncover needs, and recommend tailored solutions.
- Handled objections and negotiated preferences in real time to close transactions.
Busboy/Food Runner/Server/Bartender
Benjamins Steakhouse
New York, New York
10.2015 - 12.2021
- Earned multiple promotions through consistent high performance, reliability, and rapid skill development in a high-end, fast-paced environment.
- Recognized by management for professionalism, strong communication skills, and the ability to take on increasing responsibility.
Education
BBA - Finance
Baruch College
New York (City), NY05-2021
Skills
- Consultative selling, prospecting, objection handling, relationship building, upselling, pipeline management, active listening, time management, CRM fundamentals, goal-oriented performance, coachability, customer engagement
Languages
Albanian
Native/ Bilingual
Timeline
Bartender
Ocean Prime
05.2022 - Current
Bartender
Merrion Row
12.2021 - 05.2022
Busboy/Food Runner/Server/Bartender
Benjamins Steakhouse
10.2015 - 12.2021
BBA - Finance
Baruch College