Rio Tunson
Lake Elsinore,CA
Summary
- Analytical and strategic Individual with excellent problem-solving and time management skills. Organized, efficient, and always willing to go extra mile to meet expectations.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Volunteer
Urban Community Outreach
01.2022 - Current
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Debt Collector Agent
JMO Management
05.2022 - Current
- Minimized losses due to write-offs by consistently achieving high recovery rates on charged-off accounts.
- Maintained accurate record-keeping, ensuring compliance with regulatory guidelines and company policies regarding debt collection activities.
- Improved customer repayment rates by utilizing effective communication strategies and negotiating payment plans.
- Demonstrated adaptability by working effectively under pressure while managing a large portfolio of delinquent accounts.
Certified RC Order Picker Forklift
Flag's Importer Warehouse
05.2019 - 04.2022
- Performed proper lifting and handling techniques to maintain safe working environment.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Excellent communication skills, both verbal and written.
- Collaborated with team members to complete picking tasks quickly and efficiently.
Server
Denny's Restaurant
01.2018 - 03.2019
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
Server & C.T Waiter/ Schedule Management
Roscoe's Jazz Lounge
02.2015 - 12.2017
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Associate of Science - Pre-Nursing
Mt. San Jacinto College
1499 N State St. San Jacinto Ca 9258307.2024
Skills
- Stress Tolerance
- Assertiveness
- Patience and Persistence
- Teamwork and Collaboration
- Problem-solving abilities
- Time Management
- Multitasking
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Cleanliness standards
- Professional Appearance
Timeline
Debt Collector Agent
JMO Management
05.2022 - Current
Volunteer
Urban Community Outreach
01.2022 - Current
Certified RC Order Picker Forklift
Flag's Importer Warehouse
05.2019 - 04.2022
Server
Denny's Restaurant
01.2018 - 03.2019
Server & C.T Waiter/ Schedule Management
Roscoe's Jazz Lounge
02.2015 - 12.2017
Associate of Science - Pre-Nursing
Mt. San Jacinto College
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