Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
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Rio Ann Kinslow

Noblesville,IN

Summary

Data Analyst with a passion for translating large datasets into meaningful insights and visualizations. Expertise in performing statistical and financial analysis on company data to drive corporate decision-making. I have experience in data acquisition, data modeling, exploratory data analysis, data cleaning, machine learning, deep learning, and NLP. A committed, dependable teammate who thrives in a collaborative environment with over 10 + years of experience in managing fast-paced teams, including a background in Front End Web Development and Accounting. Keen on problem-solving, time management, and team-building skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Operations System Analyst

DHL Technology Sector
05.2023 - Current

Business Solutions Analyst – WMS Integration | MHE, WCS, WMi, Kisoft, Future Dial

  • Integrated Warehouse Management System (WMS) with MHE, WCS, WMi, and Kisoft systems (Knapp), ensuring seamless operational functionality across automation and control systems.
  • Collaborated on the deployment and optimization of Future Dial Smart Receive systems, enhancing device intake, testing, and processing capabilities.
  • Supported integration and data flow alignment with cleaning and grading machine systems, ensuring traceability and quality assurance.
  • Led full project lifecycle from testing to production, including system validation, go-live support, and post-deployment monitoring.
  • Identified and executed process improvement opportunities using strong analytical and problem-solving skills to drive operational excellence.
  • Designed and enhanced information systems to support scalability, system reliability, and high-volume operations.
  • Developed detailed documentation for current and future-state systems to enable strategic planning and informed decision-making.
  • Spearheaded data capture, analysis, and software/tool selection to improve performance tracking and real-time visibility.
  • Conducted end-to-end process flow mapping and analysis to uncover bottlenecks and implement targeted optimizations.
  • Created and executed test plans and led User Acceptance Testing (UAT) to validate functionality, accuracy, and readiness for production.
  • Utilized DILO (Day In The Life Of) methodology to gain first-hand insights and implement workflow improvements for maximum efficiency.

Tier III - Team Lead, Stow Process Assistant (Inbound and Outbound Departments)

Amazon Fulfillment Center
05.2016 - 05.2023
  • Selected as the Team Lead of the Kaizen Team to improve the efficiency of the Outbound Ship dock in minimizing late trucks to improve the SOP (Standard Operating Procedure) rate.
  • Implemented a new tracking dashboard to cut the late-trucks report by 25%.
  • Led the collaboration between Inbound and Outbound to reduce the cost of late trucks to 30%.
  • Collaborate with the management team to allocate resources’ daily floor needs, resolve safety incidents, and achieve goals according to the Service Level Agreement.
  • Administer production schedule. allocate labor, assign job duties, and meet productivity and quality goals.
  • Improved the performance of underperforming associates by consistently engaging with them at the end of every quarter, resulting in faster, higher quality, and higher productivity.
  • Tracked the record of all current vendors to minimize damaged returned items versus sellable items.

Tier I - Fulfillment Center Associate (Inbound Department)

Amazon Fulfillment Center
07.2015 - 05.2017
  • Awarded Employee of the Month after maintaining a rate of 500+ stowed items per hour, 100% of the time.

Tier III - Team Lead, Seasonal Trainer (Learning Department)

Amazon Fulfillment Center
08.2016 - 01.2017
  • Trained 3,675 employees during peak season at Amazon, resulting in a 100% increase in efficiency.
  • Innovated a new training module, allowing cost-saving hours for onboarding new associates, their rates increased by 20 items in an hour, that is 200 items in 10 hours shifts and 800 items more in the week.

Material Handler II (Connections Technology / Returns Department)

Pearson Education Inc.
03.2013 - 11.2014
  • Assessed computer hardware / devices to determine the condition of returned computer hardware.

Education

Data Analytics Certificate -

Flatiron School
10.2022

Front-End Web Developer Certificate - undefined

Kenzie Academy at Southern New Hampshire University
11.2021

Bachelor of Science - Accountancy

Southwestern University
05.2001

Skills

  • SQL database management
  • Business process analysis
  • Web services
  • Application integration
  • Network administration
  • Project management
  • Data warehousing
  • Supply Chain Management
  • End user support
  • Teamwork and collaboration
  • Systems analysis
  • Problem-solving
  • Multitasking

Accomplishments

  • Supervised team of 25 staff members.
  • Collaborated with team of 10 in the development of Future Dial Smart Receive systems integrated with WMs system (Manhattan).
  • Led upgrade projects to improve Future Dial Smart Receive Systems performance by 90%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Awarded with the Employee of the month for contributions to 100% production rate.
  • Resolved product issue through consumer testing.
  • Utilized SQL extensively for data updates, queries, and analysis to support operational and reporting needs.

Certification

  • Certified Data Analyst
  • Certified Front End Web Development


Languages

English
Full Professional

Interests

  • Participating in cultural exchange programs and homestays
  • Community Cleanup
  • Gardening
  • Youth Development Programs
  • Music
  • Gym Workouts
  • Photography
  • Fashion and Style
  • Dance
  • Personal Development and Self-Improvement

Timeline

Operations System Analyst

DHL Technology Sector
05.2023 - Current

Tier III - Team Lead, Seasonal Trainer (Learning Department)

Amazon Fulfillment Center
08.2016 - 01.2017

Tier III - Team Lead, Stow Process Assistant (Inbound and Outbound Departments)

Amazon Fulfillment Center
05.2016 - 05.2023

Tier I - Fulfillment Center Associate (Inbound Department)

Amazon Fulfillment Center
07.2015 - 05.2017

Material Handler II (Connections Technology / Returns Department)

Pearson Education Inc.
03.2013 - 11.2014

Front-End Web Developer Certificate - undefined

Kenzie Academy at Southern New Hampshire University

Bachelor of Science - Accountancy

Southwestern University

Data Analytics Certificate -

Flatiron School