Rionne Ridgeway
Easley,South Carolina
Summary
Program Manager with extensive experience in program development, implementation, and stakeholder engagement. Achieved significant improvements in program growth, diversity initiatives, and revenue targets through strategic planning and effective communication. Skilled in logistics coordination and team collaboration, leading impactful leadership development programs, promoting professional growth, and facilitating community outreach.
Overview
16
16
years of professional experience
Work History
Senior Program Manager, Leadership Development
Greenville Chamber
01.2021 - 01.2024
- Developed and executed strategic outreach plan, enhancing diversity and inclusion for Greenville Chamber Young Professionals.
- Achieved revenue goals for GCYP and assigned Leadership Development Programs.
- Planned and managed programming logistics including content, pricing, and execution for LD events.
- Explored professional development opportunities to improve program quality and effectiveness.
- Conducted annual evaluations of LD programs with Director and organizational executives.
- Created comprehensive program plans detailing goals, timelines, and resource allocation through collaboration.
- Coordinated logistics such as scheduling, venue selection, and speaker arrangements for programs.
- Facilitated communication among teams, participants, and stakeholders by providing essential updates and information.
Engagement Manager
Greenville Chamber
Greenville, SC
01.2016 - 01.2021
- Managed investor retention process, improving engagement for annual dues below $1,495.
- Oversaw financial outcomes of investor renewals and upgrades, consistently meeting budget goals.
- Conducted meetings with investors to set clear expectations and strengthen relationships.
- Supported Vice President of Investor Development in boosting participation in Chamber’s Value Add programs.
- Secured venues and negotiated pricing for new investor orientations to enhance onboarding experience.
- Coordinated schedules for new investor orientations with affiliated partners for optimal attendance.
- Maintained updated investor profiles to ensure accurate communication and service delivery.
- Facilitated effective communication among Chamber investors, staff, and external stakeholders.
Investor Experience Advisor
Greenville Chamber
Greenville, SC
01.2014 - 01.2016
- Increased investments from existing member firms through targeted outreach strategies.
- Boosted sponsorship sales by developing strong relationships with potential sponsors.
- Visited 30 to 50 investors monthly to cultivate partnerships and gather insights.
- Assisted membership in renewals and facilitated new member sales initiatives.
- Posted investor news on various social media platforms to enhance engagement.
- Raised awareness of GC's mission through proactive community outreach efforts.
- Supported Chamber meetings, including Business Celebrations and Investor Relations events.
- Managed annual Holiday Party execution while collaborating with staff and volunteers.
Membership Development Specialist
Greenville Chamber
Greenville, SC
01.2011 - 01.2014
- Achieved minimum sales of $4,250 or ten new Chamber memberships each month.
- Stimulated member retention from 2011 to 2014 as assigned.
- Maintained relationships with new members to enhance retention rates.
- Attended all scheduled Membership Development meetings and events.
- Assisted at functions to establish contacts with members and prospects.
- Created and maintained records of all member interactions in Weblink.
- Distributed mass communications regarding sponsorship opportunities and events via Weblink-GCCs database.
- Generated reports on commissions and expenses while updating the Book of Business through Excel.
Adjunct English Professor
Tri-County Technical College, Pendleton, South Carolina
Pendleton, South Carolina
01.2008 - 01.2010
- Taught English Composition, Literature, and Public Speaking courses as assigned. 5-6 per semester
- Prepared lectures, course syllabi, quizzes, tests, midterms, and final exams
- Graded and assessed required and assigned student work including 5 essays and one research paper per student per semester and 3-4 speeches per student per semester
- Developed and implemented new classroom strategies utilizing technology available
- Consulted with students during office hours and by appointment
- Performed other duties as assigned
Education
Master of Arts - Secondary Education
Converse College
Spartanburg, South Carolina01.2006
Bachelor of Arts - English and Communications
College of Charleston
Charleston, South Carolina01.2000
Skills
- Communication skills: inter and intrapersonal
- Writing expertise
- Program development
- Project management
- Stakeholder engagement
- Data analysis
- Team collaboration
- Performance evaluation
- Relationship building- employee motivation
- Training facilitation
- Logistics coordination
- Problem-solving
- Strategic implementation and event planning
- Organizational skills
- Detail-oriented
- Multitasking proficiency
Accomplishments
2023: Completed Catalyst- 8 week course designed to enhance participant's leadership skills through maximizing effective personal productivity
2020: Chairman’s Award for 2020 United Way Community Campaign for 90% employee participation and hitting internal financial goal set
2016: ACCE (Association of Chamber of Commerce Executives) Circle of Champions Lifetime Sales Achievement Award
2016: Graduate of Leadership Greenville Class 43
References
References available upon request.
Timeline
Senior Program Manager, Leadership Development
Greenville Chamber
01.2021 - 01.2024
Engagement Manager
Greenville Chamber
01.2016 - 01.2021
Investor Experience Advisor
Greenville Chamber
01.2014 - 01.2016
Membership Development Specialist
Greenville Chamber
01.2011 - 01.2014
Adjunct English Professor
Tri-County Technical College, Pendleton, South Carolina
01.2008 - 01.2010
Master of Arts - Secondary Education
Converse College
Bachelor of Arts - English and Communications
College of Charleston
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