Adaptable professional with a versatile background in logistics and service management. Strong skills in customer service and team collaboration, ready to leverage expertise to enhance service delivery and operational success.
Overview
2
2
Languages
10
10
years of professional experience
Work History
Driver
Mandys Laundry
Van Nuys, California
03.2020 - Current
Ensured timely delivery of laundry services to enhance customer satisfaction.
Transported laundry between facilities and customer locations efficiently.
Loaded and unloaded laundry items using company vehicles safely.
Communicated with team members to coordinate delivery schedules effectively.
Delivered packages to customers in a timely and efficient manner.
Provided excellent customer service by responding promptly to customer inquiries and complaints.
Service Manager
Chipotle Grill
San Jose, California
09.2016 - 12.2020
Managed service staff to ensure customer satisfaction and compliance with company policies.
Hired and trained service department staff to drive performance.
Trained and mentored staff on customer engagement techniques.
Prioritized and delegated daily work tasks to meet anticipated project goals.
Created detailed reports on service activities for senior management review.
Provided technical support for hardware and software issues experienced by customers.
Scaffold Helper
Cencal Plastering
Lathrop, California
04.2016 - 06.2016
Followed instructions from supervisors to ensure proper installation of scaffolding systems.
Monitored job site for hazards, reporting issues to maintain a safe working environment.
Maintained tools and equipment in good working condition for daily operations.
Performed routine maintenance tasks such as lubricating moving parts on scaffolding systems.
Transported tools, materials, and equipment to various locations on job sites.