Robert Robinson
Summary
Highly motivated IT Systems Security Analyst with an active Secret Clearance offering soft skills and hands-on experience in hardware, software, remote and local desktop support, Virtualization Technology, VMware ESXi configuring, implementing Security Technical Implementation Guides (STIGs) and Vulnerability Scanning monitoring, upgrading and maintaining systems hardware, software and related infrastructure. Strong analytical skills; successfully troubleshoot system-level issues. Army-appointed Privileged User (DoD 8570 IAT-II) with current Passport, relevant 3rd party certifications, and associate degree in Network Security. Navy (disabled) retired Vet who is ready to work. Available immediately for the right opportunity's. I am actively engaged as an IT Systems Security Analyst for Army Distance Learning at Ft Eustis since August 2016.
Overview
13
13
years of professional experience
1
1
Certification
Work History
IT System Security Analyst
Leidos
04.2016 - Current
- Managed, Analyzed, and Designed Deployed Digital Training Campus (DDTCs) multi-user networked computer systems.
- Managed problem resolution via remote access, which included hardware, software installation and upgrades, troubleshooting, system configuration, and maintenance for servers and workstations
- Configured security settings by applying local GPOs to specific workstations, users or groups, enforcing local GPOs, while troubleshooting GPO issues and conflicts
- Created, modified, and deleted user accounts, computer accounts, organizational units (OUs), and other objects in Active directory
- Managed the Imaging of workstations and servers via Symantec Ghost, ensuring consistency and compatibility across multiple systems and simplifying the recovery process, restoring the image
- Managed Virtualization technologies by Installing, configuring, and maintaining Virtual Machines via EXSI host
- Troubleshoot application errors and provided technical support to end-users.
- Installed, tested, and evaluated new systems, applications, and patches per IT policies.
- Diagnosed, troubleshot and resolved hardware and system problems.
- Installed Trelix virus software modules to protect networks.
- Managed and verified patch compliance through Assurance Compliance Assessment Solution (ACAS)
Systems Administrator
IBM Global Business
08.2013 - 09.2016
- Administers the client’s Active Directory (AD) infrastructure comprised of nearly 4,000 desktop workstations, 200 servers (both physical and virtual) and over 20,000 user and service accounts
- Managed the content and security of enterprise-wide network updating and patching to meet DoD Information Assurance Vulnerability
- Installed Army Gold Master images (AGM) on desktops and laptops via Symantec Ghost imaging software staff for Enterprise Management Center (EMC) Operations
- Managed the Distributed Learning System (DLS) Enterprise Army Gaming Project by configuring, installing, and troubleshooting Virtual Battlespace 3 (VBS3) software in support of the United States Army
- Directly supports Server and Workstation Modernization Project, which included deploying Windows Server 2008R2, Windows 7, Symantec Ghost, DHCP, ForeScout, and Deepfreeze to all the Digital Training Facilities Sites worldwide in support of the United States Army.
Learning Management Specialist
CIBER INC
12.2010 - 08.2013
- Using strong interpersonal, communicative, and conflict-resolution skills to provide direct customer support and interact with end-users to resolve courseware/course content issues
- Assisted end-users in navigating the ALMS environment, including advice on locating, registering for, and launching online courses; tracking progress; and managing their overall courses of self-study
- Liaison between end-users and external Army training community functional areas, schools, course managers, and courseware/course content providers to refer or respond to student reports of course content or courseware behavior
- Monitored functionality issues within the ALMS application and escalated issues to the appropriate levels or agencies as necessary
- Documented and logged problem reports from customers into a trouble ticket/incident reporting system to facilitate tracking, workflow management, escalation, and resolution of issues
- Developed and documented internal procedures
- Trained and advised other DLS personnel on the use of the Army Training Help Desk (ATHD) incident tracking/ticketing system.
Education
A.A.s in computer and information science\IT\networking & security -
ECPI College of Technology
01.2009
Skills
- Windows Server 2019
- Windows 10 OS
- ACAS Version 53
- Symantec Ghost
- STIG Viewer 217
- VMware
- SCAP Compliance Checker 56
- Trelix
Certification
- CompTIA Security +
- Microsoft Certified
Timeline
IT System Security Analyst
Leidos
04.2016 - Current
Systems Administrator
IBM Global Business
08.2013 - 09.2016
Learning Management Specialist
CIBER INC
12.2010 - 08.2013
A.A.s in computer and information science\IT\networking & security -
ECPI College of Technology
Similar Profiles
Jarvis BrownJarvis Brown
Service Desk Manager at LeidosService Desk Manager at Leidos
Cody FlanaganCody Flanagan
NRC LAN Admin at LeidosNRC LAN Admin at Leidos
Timothy SmithTimothy Smith
Key Management Infrastructure(KMI) Account Manager at LeidosKey Management Infrastructure(KMI) Account Manager at Leidos
Tim WalterTim Walter
Systems Integration Engineer at LeidosSystems Integration Engineer at Leidos
Quantell BattleQuantell Battle
System Security Analyst| Hardware Support Engineer at JACS SolutionsSystem Security Analyst| Hardware Support Engineer at JACS Solutions