Summary
Overview
Work History
Skills
Accomplishments
Work Preference
Education
Relevant Projects
Timeline
Notable Testimonial
BusinessAnalyst
RISHABH JAGTAP

RISHABH JAGTAP

Newark,DE

Summary

Data Science Geek| Engineering Intelligent Solutions | Unlocking Business Excellence

Accomplished Data-Driven Business Analyst adept in Python,Java, R, SAS, SQL, Alteryx, and Qlik. Proven expertise in extracting game-changing insights from complex data landscapes. Leverages advanced analytics and visualization techniques to craft compelling data narratives that drive strategic decision-making.


Seeking a challenging full-time opportunity to spearhead data-driven transformation and propel business growth. Let's collaborate and unlock your organization's competitive edge through the power of data-backed intelligence.

Overview

5
5
years of professional experience
6
6

YEARS OF POST-SECONDARY EDUCATION

Work History

Technical Support Engineer

University of Delaware
Newark, DE
08.2023 - Current
  • Continuously resolved hardware, software, and network issues, achieving a sustained 20% reduction in downtime for computer labs and IT equipment
  • Orchestrated the successful management of an 8-member IT team, tackling complex challenges head-on, resulting in a remarkable 15% ongoing improvement in overall system performance
  • Led user training sessions, achieving a 30% drop-in simple support requests, empowering independent issue resolution, and maintaining a knowledge base for an ongoing 25% reduction in recurring issues.

Software Developer Intern

Shree Multimedia
Pune
08.2020 - 05.2021
  • Conducted comprehensive analysis of industry benchmarks, facilitating seamless integration of a real-time biometric authentication fingerprint scanner; reduced authentication time by 50%, enhancing user experience and security
  • Achieved a 25% reduction in employee registration time, enhancing operational efficiency
  • Led development of a cloud-based web app for biometric authentication and inventory tracking, achieving 30% data accuracy improvement and 20% fewer tracking errors using skills from technical courses.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.

Application Developer Intern

Manshya Marketing Pvt.Ltd
pune
2019.08 - 2020.05
  • Led a sales platform application development using Kotlin, increasing user engagement by 15% and online sales by 10%
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.

Skills

  • Programming Language:
  • R, Python,Java, SQL, C, C, Embedded C, Kotlin, JavaScript, HTML
  • Cloud Services and Databases: AWS, Microsoft Azure, IBM, Oracle, MySQL Workbench
  • Software/Framework: MATLAB, Arduino IDE
  • Customer Service
  • Hardware Upgrades
  • Data Analysis
  • Analytical and Methodical
  • Microsoft Windows and Office
  • DevOps

Accomplishments

  • Certifications: Google Data Analytics Professional, Alteryx Designer Core Certified,Qlik Sense Business Analyst, PowerBi(in process)
  • Supervised team of 8 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Work Preference

Work Type

Full Time

Location Preference

RemoteOn-SiteHybrid

Education

Master of Science - Business Analytics, Information Management

UNIVERSITY OF DELAWARE, Alfred Lerner College of Business and Economics
May 2024

Bachelor of Engineering - Electronics and Telecommunication

UNIVERSITY OF PUNE, Institute of Information Technology
May 2022

Relevant Projects

Operations Management Optimizing Networks, Inventory, and Production

Transit Network Optimization: Implemented MILP models for electric bus networks, reducing costs and enhancing coverage. Utilized data analysis to optimize routes and charging station locations, improving service and reducing emissions.

Inventory System Optimization: Applied EOQ and Quantity Discount Models, reducing inventory costs while maintaining service levels. Calculated optimal order quantities and reorder points, optimizing inventory management.

Production Capacity Planning: Conducted simulations to optimize cranberry processing capacities, identifying bottlenecks. Used NPV analysis to recommend capacity expansions, improving efficiency and reducing waiting times.

Optimization and Decision-Making Models for Business Applications

Developed Excel-based models for project selection and resource allocation, implementing linear programming, sensitivity analysis, and ROI calculations using Excel Solver and SolverTable.

Enhanced models to handle fractional project participation and budget variations, maximizing NPV while adhering to constraints.

Demonstrated proficiency in advanced decision-making techniques, optimization strategies, and data analysis.

Data Visualization & Analysis for Resale Car Dealer

Improved data accuracy by 20% through Alteryx-driven data cleaning and created impactful dashboards using Qlik Sense.

Applied machine learning techniques for sales trend forecasting, aligning with the job's requirements for data analysis and visualization.

Decision Analytics - Car Repair Shop Productivity

Utilized R language to analyze data from 5 car repair shops, estimating owner presence probability and optimizing productivity by 25%.

Implemented statistical models to streamline operations, resulting in a 20% decrease in query processing time.

IT Risk Assessment for ABC Information Security Inc.

Conducted a comprehensive risk assessment for ABC Information Security Inc., enhancing security measures by 30%.

Applied machine learning algorithms for anomaly detection, showcasing familiarity with distributed computation platforms like Hadoop and Spark.

BCG Strategy Consulting Virtual Experience Program

Led a virtual experience program involving market research and data analysis. Reduced project delivery time by 20% through strategic recommendations driven by data insights.

Demonstrated proficiency in machine learning for customer behavior analysis.

Database Design & Normalization for Company Merger

Led the design and normalization of post-merger data sets using SQL. Enhanced efficiency and reduced query response time through effective database design. Demonstrated expertise in data architecture and modeling essential for the role.

Network Tracker Client-Server (TCP/UDP)

Developed a robust client-server application in C, implementing both TCP and UDP protocols. Enhanced data retrieval mechanisms, resulting in a 15% efficiency boost.

Collaborated with a team of 4, showcasing strong teamwork and proficiency in network programming.

Web page controlled robot vehicle

NodeMCU ESP 8266 Wi-Fi module was used as the Arduino Core .Arduino IDE software was used to flash the program into NodeMCU.

Web page was created which included a console for the bot , IP address web page that controls the bot vehicle.

Agriculture Drone

Six BLDC motors were used ,Raspberry Pi processor,Frame of Carbon Fiber/Alloy metal material ,6-channel 2.4 GHz Transmitter and Receiver Foldable Structure with arm lock for safety in transportation

Ardupilot software was used to configure the Transmitter. Hexacopter structure for more stable flying, Foldable Structure in transportation,10L tank capacity, fully autonomous function, GPS based system, Ground Control Station, Obstacle avoidance sensor, Waterproof body

PIR Motion Sensor based Automatic light on/off system

The module consists of a Pyro-electric sensor that senses energy when exposed to heat; Any movements are detected the PIR sensor will sense the IR radiation it sends the electrical signals to the transistors via a resistor

The transistor gets the base current it conducts electricity between the collector and emitter & the light bulb switches on using a relay

Automatic Billing Machine

NodeMCU with help of an EM18-reader, any product in a shopping trolley is detected by the RFID module which allows the LCD to display the price of the product. At the exit for verification, the shopkeeper can verify on the website created with a cloud service

Analyzing and Visualizing Data with Python using airline databases

Created various types of graphs using Python with help of the Airlines database Project- Colaboratory (google.com)

Timeline

Technical Support Engineer

University of Delaware
08.2023 - Current

Software Developer Intern

Shree Multimedia
08.2020 - 05.2021

Application Developer Intern

Manshya Marketing Pvt.Ltd
2019.08 - 2020.05

Master of Science - Business Analytics, Information Management

UNIVERSITY OF DELAWARE, Alfred Lerner College of Business and Economics

Bachelor of Engineering - Electronics and Telecommunication

UNIVERSITY OF PUNE, Institute of Information Technology

Notable Testimonial

To Whom It May Concern,

I am pleased to write this letter of recommendation for Rishabh Jagtap, who has served as a Technical Support Engineer-Graduate Student at the University of Delaware under my supervision for the past 1 year. In this time, he has consistently demonstrated exceptional technical expertise, leadership skills, and a strong commitment to excellence.

As a Technical Support Engineer, Rishabh has continually impressed me with his ability to resolve hardware, software, and network issues promptly and effectively. He has played a crucial role in achieving a sustained 20% reduction in downtime for our computer labs and IT equipment, showcasing his dedication and proficiency in troubleshooting and problem-solving.

Furthermore, Rishabh has demonstrated outstanding leadership capabilities as he orchestrated the successful management of our IT team. He has led the team in tackling complex challenges head-on, resulting in a remarkable 15% ongoing improvement in overall system performance. His ability to foster collaboration, delegate tasks effectively, and inspire his team members has been instrumental in our success.

In addition to his technical skills and leadership abilities, Rishabh has made significant contributions to user training and support. He has led informative training sessions that have empowered users to resolve issues independently, leading to a commendable 30% drop-in simple support requests. Moreover, his efforts in maintaining a knowledge base have contributed to a 25% reduction in recurring issues, demonstrating his commitment to continuous improvement and user satisfaction.

I must also commend Rishabh for his punctuality, dedication, and strong work ethic. He consistently meets deadlines, prioritizes tasks effectively, and approaches his work with enthusiasm and diligence. His passion for technology and willingness to go above and beyond expectations make him an invaluable asset to any team.

In conclusion, I highly recommend Rishabh Jagtap for any technical position or leadership role. His exceptional skills, dedication, and commitment to excellence make him an ideal candidate for any organization seeking a talented and motivated individual in the field of technology.

Sincerely,

­Stephanie Pickering, M.A.Ed.

IT Support Consultant III

Client Support & Services

University of Delaware

Cell: 302-357-7537|Office: 302-831-6781

RISHABH JAGTAP