Rishae Allen
Summary
Organized and dependable candidate; successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Compliance Officer
State of New Mexico Department of Transportation
06.2022 - Current
- Enforce Stat/ Federal rules and regulations regarding commercial vehicles
- Issue Weight Distance tax permits in a call center environment
- Provide exceptional customer service to service commercial vehicle carriers with various issues, questions, and concerns relating to the permit application process and compliance while utilizing and operating on New Mexico State highways
- Communication with carriers via email, phone, and online permitting system (NM- OPS)
- Confirm insurance coverage
- Analyze commercial vehicle weights and dimensions
- Map and route accordingly based on load size, origin, and destination
- Coordinate with other state and local entities to organize travel for oversize loads.
Revenue Clerk
ITS Quests, Lordsburg Port of Entry
07.2021 - 06.2022
- Enforce State/Federal rules and regulations regarding commercial vehicles
- Issue Weight Distance tax permits in a call center environment
- Provide exceptional customer service to service commercial vehicle carriers with various issues, questions, and concerns relating to the permit application process and compliance while utilizing and operating on New Mexico State highways
- Communication with carriers via email, phone, and online permitting system (NM-OPS)
- Confirm insurance coverage
- Analyze commercial vehicle weights and dimensions
- Map and route accordingly based on load size, origin, and destination
- Coordinate with other state and local entities to organize travel for oversize loads.
Certified Nurse Assistant
Sunshine Haven
11.2018 - 07.2019
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Documented patient information and care activities in ADL's.
Cashier/ Stocker
Gold Hill Outpost/ Mom & Pop's Pyro Shop
06.2012 - 11.2018
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions.
- Stocked, tagged and displayed merchandise as required.
Secretary
The Chamber of Commerce
05.2018 - 07.2018
- Assisted visitors with information about Hidalgo County.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Entered data, took messages and managed incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Volunteered to help with special projects of varying degrees of complexity.
Education
Bachelors in Rehabilitation Services -
Western New Mexico University
Silver City, NM12.2019
High School Diploma -
Lordsburg High School
Lordsburg, NM05.2015
Skills
- Risk Management
- Powerpoint Presentations
- Fire Prevention and Safety
- CPR/Basic First Aid Certified
- License Verification
- Compliance Monitoring
- Critical Thinking
- Team Collaboration/Leadership Techniques
- Law and Statute Compliance
Certification
Defensive Driving, 05/15/2023, 05/15/2027
Affiliations
- Lordsburg Municipal Schools - Middle School (Girls) Coach
- Lordsburg Volunteer Fire Dept. -Firefighter
- Lordsburg Elks Lodge #1813 - Member
Additional Information
References
- Marsha Hill (575)-574-7973 or marcellhill2022@gmail.com
- Linda Erikson (505)-469-2258 or goldhilloutpost@gmail.com
- Jessica Sanchez (575)-313-0821 or jessica.10.sanchez.js@gmail.com
Timeline
Compliance Officer
State of New Mexico Department of Transportation
06.2022 - Current
Revenue Clerk
ITS Quests, Lordsburg Port of Entry
07.2021 - 06.2022
Certified Nurse Assistant
Sunshine Haven
11.2018 - 07.2019
Secretary
The Chamber of Commerce
05.2018 - 07.2018
Cashier/ Stocker
Gold Hill Outpost/ Mom & Pop's Pyro Shop
06.2012 - 11.2018
Bachelors in Rehabilitation Services -
Western New Mexico University
High School Diploma -
Lordsburg High School
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