Adept at leveraging computer skills and a friendly, positive attitude, I significantly enhanced customer satisfaction and team efficiency at McDonald's. Specializing in technology troubleshooting and team development, I consistently delivered exceptional service, driving notable improvements in operational performance and customer loyalty.
- Replacing/Troubleshooting:
• Registers • PEDs • Controllers • Printers
− Replace with Pre-Imaged • Registers • KVS Controllers • ORB Controller
− Replace: • Components of Dual Point 2.0 (USB Extenders, Scanners, Mini-ORB & ORB) • Printers/Cables • BumpBars/Cables • PEDs/Cables • Mobile App Scanners • BOS • Moxa Serial Hub