RISHEA JANE TOGI
Alhambra,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Kitchen Volunteer (120 Hours)
Brookdale Senior Living
02.2023 - 05.2023
- Work closely with staff, management, and residents to deliver a flawless dining experience.
- Assisted senior residents during meal times by providing companionship, a friendly presence, and assistance with their needs.
- Deliver food to residents and ensure that their dietary preferences and needs are met efficiently and courteously.
- Assisted residents with seating and provided a clean dining area for residents at mealtimes.
Owner, Head Chef and Baker
iBake Patisserie
04.2020 - 09.2020
- Establish partnership with low income local farmers, butchers and suppliers.
- Makes sure to follow standard food handling guidelines
- In-charge of auditing, monitoring, purchasing and budgeting items and stocks
- Create menu of the week, promotions and online advertisements
- Attend client meetings via phone or in-person for catering needs or bulk orders
- In-charge of business expansion planning and hiring staff
CSR Inbound I
SiTEL Baguio
06.2017 - 12.2017
- Customer service representative for financial account (Bank of America, ADP)
- Assists client in their concerns
- Guide clients and process disputes, inquiries and requests (i.e. name, address change and/or closure of account)
- Verify detailed information of card holder or account holder to ensure the account’s safety before making a profile update or send a new card
- Escalate client’s concern in a good mannered way with empathy
Owner, Event Planner, Stylist, Florist
R02 Events
03.2016 - 04.2017
- Communicate with the team about the event details, deadlines, and finances
- De-escalates problems that come up during the process of finalizing events
- Handles overall budgeting, timelines, and purchasing items
- Makes sure to attend to and meet the client’s needs, requests, and concerns
- Leads the team to make every event a success
- Brainstorm designs for every venue, table centerpieces, church aisles, bridal cars, etc..
- Create and customize flower arrangements and other wedding needs
Assistant Event Planner, Stylist
RMJ Creations
01.2016 - 03.2016
- Assists team leader with every paper work
- Run errands such as purchasing food for crew, client updates, etc.
- In-charge of letter standees and custom bridal items (candles, wine glass, etc)
- Contacts hotels, venues, and caterers to make reservations
Service Crew
Jollibee Foods Corporation
05.2015 - 01.2016
- Perform food and sanitation safety guidelines
- Resolves customer issues and answer questions in a nice and polite way
- Tally money in the cash drawer at the beginning and end of each shift
- Clean and arrange eating, service and kitchen spaces
- Help out in kitchen when needed
Service Crew
Jollibee Foods Corporation
03.2014 - 02.2015
- Perform food and sanitation safety guidelines
- Resolves customer issues and answer questions in a nice and polite way
- Tally money in the cash drawer at the beginning and end of each shift
- Clean and arrange eating, service and kitchen spaces
- Help out in kitchen when needed
Service Crew, Stylist, Florist (Part-time)
Raguini's Catering Services
06.2012 - 01.2014
- Perform food and sanitation safety guidelines
- Attend to guest’s needs
- Create and decorate stage backdrop and centerpiece for tables
- Bussing tables after every event
Service Crew, Dishwasher, Stylist, Florist
Faith & Grace Restaurant and Catering Services
01.2012 - 01.2014
- Perform food and sanitation safety guidelines
- Attend to guest’s needs
- Create and decorate stage backdrop and centerpiece for tables
- Bussing tables after every event
- Help out in restaurant kitchen when in need
- Makes sure that the food being served warm enough and safe to eat
Education
Bachelor in Social Work -
California State University
Los Angeles, CA05.2025
Associate Degree -
Rio Hondo College
Whittier, CA05.2023
Fundamentals & Modern Professional Culinary Arts -
Global Hospitality And Culinary Academy
Ortigas Center, Pasig City2019
Associate in Hospitality Industry Management -
Quirino State University
Diffun, Quirino04.2015
Skills
- Proficient in computer use
- Great verbal communication skills, including speaking in public, to groups, or via electronic media
- Emphatic listener and persuasive speaker
- Excellent in presentation and negotiation skills
- Can handle complaints from clients, customers, or citizens
- Proficient in English and Tagalog
Certification
- Financial First Responder Training (CSULA, October 2023)
- Baking & Pastry Production National Certificate II (Quirino State University, October 2016)
- Hotel Operations Certificate | Great Eastern Hotel, H2O Hotel, Ninoy Aquino International Airport (NCR, Philippines, January 2014)
- Housekeeping Procedures (Quirino State University, October 2014)
- Food & Beverage Services I (Quirino State University, October 2014)
Languages
Tagalog
Native or Bilingual
English
Full Professional
Timeline
Kitchen Volunteer (120 Hours)
Brookdale Senior Living
02.2023 - 05.2023
Owner, Head Chef and Baker
iBake Patisserie
04.2020 - 09.2020
CSR Inbound I
SiTEL Baguio
06.2017 - 12.2017
Owner, Event Planner, Stylist, Florist
R02 Events
03.2016 - 04.2017
Assistant Event Planner, Stylist
RMJ Creations
01.2016 - 03.2016
Service Crew
Jollibee Foods Corporation
05.2015 - 01.2016
Service Crew
Jollibee Foods Corporation
03.2014 - 02.2015
Service Crew, Stylist, Florist (Part-time)
Raguini's Catering Services
06.2012 - 01.2014
Service Crew, Dishwasher, Stylist, Florist
Faith & Grace Restaurant and Catering Services
01.2012 - 01.2014
Bachelor in Social Work -
California State University
Associate Degree -
Rio Hondo College
Fundamentals & Modern Professional Culinary Arts -
Global Hospitality And Culinary Academy
Associate in Hospitality Industry Management -
Quirino State University
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