Organized and dependable lab services manager successful at handling multiple priorities with a positive attitude. I am pursuing a career in engineering while actively furthering my education.
Overview
9
9
years of professional experience
Work History
Lead Asset and Service Representative
Thermo Fisher Scientific Inc.
10.2023 - Current
Lab services team contracted with Biogen Inc. managing over 4,000 assets on-site.
Served as key point-of-contact for scientists experiencing instrumental difficulties, offering prompt resolutions with engineers. Specialized in managing repairs on instruments.
Helped diagnose malfunctions and coordinate the repair or replacement of faulty equipment, either in-house or through third-party service provider.
Worked with scientists to procure and implement new biotech systems into laboratories.
Followed GMP and OSHA guidelines.
Administrative Assistant
Lamprey Family Dental
01.2023 - 10.2023
Streamlined and monitored quality programs to alleviate overdue compliance activities.
Planned and Integrated new office systems to streamline patient-doctor paperwork, treatment plans and interactions
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Senior Design Project
Medtronic
08.2021 - 05.2022
Worked together with senior design team to create a model from the ground up for use by engineers and physicians.
Focused on biomaterials side of project conducting biaxial and tensile testing in order to find most compatible biomimicking tissue for model.
Assisted modeling team in order to 3D print various parts of the model to integrate with biomaterials.
Project Manager/Internal Auditor
KNOWLEDGE MANAGEMENT INC
06.2020 - 10.2020
Helped manage and navigate through CMMI III verification process
Helped create internal checklist for NIST 800-171 verification process
Held regular meetings with programmers, upper management and other staff members to maintain progress
Served as an auditor during the quality audit process
Volunteer Assistant
University of Alabama, Birmingham Hospital
06.2017 - 07.2017
Supported the radiology department staff by taking care of patients to ensure that their procedure went smoothly
Interacted with sick patients and learned about patient care being the utmost priority
Learned how a major hospital works together by watching coworkers in order to learn more about managing
Shadowed an ICU Doctor by going around to patients and learning the trauma they have suffered in order to get first-hand experience in the medical field
Lab Assistant
Fraunhofer Institute
07.2016 - 08.2016
Assisted the scientists and researchers with their experiments including PCR and gel electrophoresis in order to help further protein research
Conducted a new experiment of my own that had to do with Sonification, which is creating new plasmids in order to extract different compounds for use in the laboratory
Education
Biomedical Engineering
University of Connecticut
Storrs, CT
High School Diploma -
Windham High School
Windham, NH
06.2018
Skills
Computer skills: Microsoft Office, Google Drive, Python, Android Studio, LT Spice, SolidWorks, LabView, NetForce, MatLab, IMovie,
Lab Work(7 Years)
Project Management(2 Years)
Customer Relations(3 Years)
Compliance and Risk: CMMI, NIST, OSHA, GMP/GMPX
Customer Relationship Management
Staff Management
Language: English, Fluent in Telugu, Proficient in Spanish