Rishita Dutta
Novi
Summary
Resourceful individual with a background in coaching and customer service. Recognized for strong problem-solving and communication skills, ready to leverage expertise to enhance team productivity and customer experience.
Overview
4
4
years of professional experience
Work History
Intern
Nationwide Interlock
Troy
06.2026 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Utilized various software and tools to streamline processes and optimize performance.
- Worked effectively in team environments to make the workplace more productive.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Lead Coach
SWAG KIDS GYM
West Bloomfield
03.2022 - Current
- Mentored junior coaches, providing support and guidance on best practices.
- Evaluated participant progress, adjusting programs to meet individual needs.
- Developed engaging lesson plans for age groups 10mos- 12 years.
- Fostered a supportive team culture that encouraged collaboration and growth among staff.
- Implemented safety protocols to maintain compliance with health and fitness standards.
Education
Certified Phlebotomist Technician - Phlebotomy
Phlebotomy Training Specialists
Michigan08-2026
High School Diploma -
Northville Highschool
Northville, MI05-2025
Some College (No Degree) - Neuroscience
Michigan State University
East Lansing, MI07-2026
Skills
- Lesson planning
- Customer service
- Problem resolution
- Team collaboration
- Time management
- Data analysis
- Report writing
- Multitasking and organization
- Quick learner
- Problem-solving
- Verbal and written communication
- Interpersonal and social skills
- Dependable and reliable
Timeline
Intern
Nationwide Interlock
06.2026 - Current
Lead Coach
SWAG KIDS GYM
03.2022 - Current
Certified Phlebotomist Technician - Phlebotomy
Phlebotomy Training Specialists
High School Diploma -
Northville Highschool
Some College (No Degree) - Neuroscience
Michigan State University