Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
6
6
years of professional experience
Work History
Barista
Grove Coffee Shop
08.2021 - Current
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Cleaned counters, machines, utensils, and seating areas daily.
Controlled line and crowd with quick, efficient service.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Cashier and customer service
Fry's Food and Drugs
04.2020 - 09.2021
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Cheer/Gymnastics Coach
USA Youth Fitness Center
09.2018 - 01.2020
Developed lesson plans and routines for individual students to meet personal goals and abilities.
Coordinated with other instructors and coaches to determine student advancement and progress.
Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
Taught students how to perform split leaps, back handsprings and other special techniques.
Developed and implemented new drills and activities to increase student engagement and growth.
Tailored coaching style according to each athlete''s unique needs and learning preferences, ensuring optimal individual progress.