Personable Customer Service Representative with solid experience in managing accounts payable and receivable. Established rapport with clients, effectively resolving billing issues to enhance cash flow and customer satisfaction. Committed to maintaining compliance and streamlining financial processes to support organizational success.
Overview
16
16
years of professional experience
Work History
Bookkeeper
Kroger/City Market/King Soopers
Denver , CO
01.2024 - Current
Managed accounts payable and receivable for multiple stores.
Coordinated with vendors and clients to resolve billing and payment issues, enhancing cash flow management.
Reconciled bank statements with company financial records.
Processed payroll and employee expense reports accurately.
Ensured compliance with reporting requirements and tax filings, minimizing risk of penalties.
Data Entry Clerk
USAA
Colorado Springs, Colorado
03.2022 - 05.2024
Executed quality checks on data entries, ensuring accuracy and consistency for reliable reporting.
Performed data entry from paper documents, emails, and other sources into computer systems.
Entered client information into spreadsheets and databases, enabling quick access to essential data for informed decision-making.
Updated existing records with new or revised information.
Maintained confidentiality of sensitive information while processing documents.
Scanned documents into appropriate databases for storage purposes.
Assisted management with data entry processes, facilitating smoother operations and timely updates.
Followed up on pending tasks until completion.
Assistant Bookkeeper and Data Entry
AT&T
Austin, TX
03.2016 - 04.2020
Employed accounting software for precise data entry and transaction tracking.
Maintained accurate records of all financial transactions in accordance with GAAP standards.
Communicated with vendors on invoices, balances due, and refunds while managing vendor accounts database for accurate bookkeeping.
Supported audits by gathering required documentation and information on time.
Ensured proper authorization of all payments prior to check processing.
Bookkeeper
Cracker Barrell
Lubbock, TX
06.2010 - 05.2016
Posted journal entries to the general ledger system accurately and timely.
Ensured accuracy in all accounting entries and records.
Implemented best practices for expense tracking and reporting.
Processed payroll for staff, ensuring timely and accurate payments.
Generated invoices for clients and tracked payments received from customers.
Supported audits by organizing relevant financial documentation and reports.