Rita Cruz
Visalia,CA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Budtender
Embarc
07.2022 - 03.2023
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Collaborated with management to improve inventory counts; assisted with stocking and back stocking
Dispatcher
Cannable Ca.
08.2021 - 06.2022
- Maintained updated and detailed records of calls in physical and electronic database.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Directed dispatching, routing, and tracking for daily routes.
Budtender/Delivery Driver
Token Farms
06.2020 - 06.2021
- Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
- Maintained strict inventory controls for regulatory compliance across dispensary operations.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
HR Service Center Representative
San Joaquin Valley College
06.2019 - 06.2020
- Worked closely with functional experts in HR to optimize and shape programs for needs of client groups.
- Responded to employee inquiries, questions and complaints and guided and directed employee relations issues to support workforce analysis, performance management and other core HR functions.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Manager
Ulta Beauty
03.2018 - 03.2020
- Accomplished multiple tasks within established timeframes.
- Developed detailed plans based on broad guidance and direction.
- Assisted customers with color matching, makeup application, and scheduling appointments.
Sales Rep
Victoria's Secret
11.2016 - 03.2018
- Performed cash, card, and check transactions to complete customer purchases.
- Opened/closed cash registers, ordered change for the store
- Helped customers with clothing fitting, supervised during holiday season
Sales Specialist
Designer Shoe Warehouse
03.2016 - 11.2016
- Prepared online/pickup orders
- Enrolled customers into rewards programs
- Fast and efficient with transactions.
Sales Consultant
Zales The Diamond Store
10.2015 - 02.2016
- Successfully met my sales goals, participated in consultant upsell trainings
- Assisted with nightly store audits.
Education
Vocational Certification - Phlebotomy
Clinical Training Institute
Visalia, CA03.2024
High School Diploma -
Golden West High School
Visalia, CA06.2014
Skills
- Venipuncture
- Hemoglobin Testing
- Specimen Preparation
- Equipment Sterilization
- Quality assurance understanding
- Communication abilities
- Attention to detail
- Empathetic
Certification
- Registered Phlebotomy Technician (RPT)
- Certified BLS Provider
Timeline
Budtender
Embarc
07.2022 - 03.2023
Dispatcher
Cannable Ca.
08.2021 - 06.2022
Budtender/Delivery Driver
Token Farms
06.2020 - 06.2021
HR Service Center Representative
San Joaquin Valley College
06.2019 - 06.2020
Manager
Ulta Beauty
03.2018 - 03.2020
Sales Rep
Victoria's Secret
11.2016 - 03.2018
Sales Specialist
Designer Shoe Warehouse
03.2016 - 11.2016
Sales Consultant
Zales The Diamond Store
10.2015 - 02.2016
Vocational Certification - Phlebotomy
Clinical Training Institute
High School Diploma -
Golden West High School
- Registered Phlebotomy Technician (RPT)
- Certified BLS Provider
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