Summary
Overview
Work History
Education
Skills
Certification
Rita Green

Rita Green

Pueblo,CO

Summary

Dynamic and adaptable Case Manager with extensive experience at Crossroads Turning Points, specializing in client empowerment and crisis intervention. Demonstrated proficiency in documentation and emotional awareness, enhancing patient care and staff collaboration. Proven track record in improving client outcomes through innovative case management strategies and effective communication.

Overview

2025
2025

5 Years

1
1

Certified addiction technician

1
1

Associates degree 1986

1
1

Working on Bachelors of Social work

Work History

Case Manager

Crossroads Turning Points
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
  • Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.

Intensive Case Manager

Crossroads Turning Points

Provided necessary items for adequate living standards.

Health Care Technician

Crossroads Turning Points
01.2024 - 11.2024
  • Managed patient intake and discharge processes, ensuring a seamless and organized transition between care settings.
  • Promoted a positive healing environment by actively engaging and interacting with patients during their recovery process.
  • Improved patient care by accurately recording and communicating vital signs to medical staff.
  • Increased patient comfort by promptly responding to call bells and addressing individual needs or concerns.
  • Streamlined communication between healthcare team members, ensuring prompt attention to patient needs and concerns.
  • Maintained strict adherence to HIPAA regulations while handling sensitive patient information with discretion and professionalism.

Education

Associate Of Applied Arts - Human Services

Community College of Denver, Denver, CO
1985

Skills

  • Documentation proficiency
  • Emotional awareness
  • Patient support
  • Staff education and training
  • Recruitment
  • Type specialized care
  • Client empowerment
  • Case Management
  • Written and verbal communication
  • Conflict Resolution
  • Multitasking Abilities
  • Crisis Intervention
  • Multitasking
  • Team building
  • Client meetings
  • Public Speaking
  • Problem-solving abilities
  • Reliability
  • Professionalism
  • Adaptability
  • Communication

Certification

Certified Addiction technician

Rita Green