Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Addiction Technician Sr. Team Lead
Crossroads Turning Points
Trinidad, CO
08.2021 - Current
Maintained strict data confidentiality and privacy on all information related to individuals.
Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.
Assisted others through dynamic relationships built on trust and utilized effective listening and interpersonal skills.
Helped individuals overcome substance use dependency
Facilitate support groups and one-on-one meetings with struggling individuals.
Work with specialty courts team to assess client needs and discuss collaborative treatment efforts.
Implement motivational interviewing skills that help individuals find the answers within themselves
Navigate clients into a prosocial environment
Build, market and facilitate community outreach events
Managed the daily operations of a detox center, including scheduling appointments and overseeing staff.
Collaborated with recruiters to review resumes, interview applicants, and make hiring decisions.
Trained employees on work standards and company procedures.
Night Shift Supervisor
Chae Organics
Walsenburg, CO
11.2019 - 09.2021
Assisted upper management with daily operations to meet standards of service and quality.
Kept areas clean, neat and inspection-ready to comply with product guidelines.
Trained employees in proper work procedures and performance strategies to optimize operations.
Enforced safety protocols to promote cost-effective and safe handling of equipment and materials.
Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
Visitor Cent
Colorado Department of Natural Resources
Walsenburg, CO
03.2021 - 08.2021
Prioritized and organized tasks to efficiently accomplish service goals.
Demonstrated leadership by making improvements to work processes and helping to train others.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Answered questions, pointed out overlooked features and offered further details about special exhibits to educate visitors.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Education
Associate of Applied Science - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
IntelliTec College - Colorado Springs
Colorado Springs, CO
07.2005
High School Diploma -
John Mall High School
Walsenburg, CO
05.2002
Skills
Work Planning and Prioritization
Document Preparation
Relationship Building
Attention to Detail
Customer Rapport
Active listening skills
Problem solving
Team building
Certification
Certified Addictions Technician
Certified Acudetox Specialist
References
References available upon request.
Timeline
Certified Addiction Technician Sr. Team Lead
Crossroads Turning Points
08.2021 - Current
Visitor Cent
Colorado Department of Natural Resources
03.2021 - 08.2021
Night Shift Supervisor
Chae Organics
11.2019 - 09.2021
Associate of Applied Science - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
IntelliTec College - Colorado Springs
High School Diploma -
John Mall High School
Similar Profiles
Rita GreenRita Green
Case Manager at Crossroads Turning PointsCase Manager at Crossroads Turning Points