Rita King
Riverside,CA
Summary
Proven leader at DB Oil, adept in customer service management and problem-solving, significantly improved customer satisfaction through effective staff training and multitasking. Skilled in cash management and store operations, excelled in fostering positive client relations and maintaining a high-performance team environment.
Overview
14
14
years of professional experience
Work History
Store Manager
DB Oil
05.2010 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
- Approved regular payroll submissions for employees.
Education
Associate - Dental
San Joaquin Valley College
Visalia, CA12.2009
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Customer Service Management
- Store Opening and Closing
- Friendly and Positive
- Cash Management
Timeline
Store Manager
DB Oil
05.2010 - Current
Associate - Dental
San Joaquin Valley College
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