Marlene Kirkland
Philadelphia,MS
Summary
Dynamic Office Administrator with a proven track record at Taylor's Sudden Service, excelling in time management and office organization. Enhanced team collaboration and streamlined workflows, significantly improving efficiency. Skilled in database entry and committed to fostering a productive work environment through effective communication and strategic planning.
Overview
31
31
years of professional experience
Work History
Office Administrator
Taylor's Sudden Service
Philadelphia, MS
05.2022 - Current
- Managed office inventory, ensuring accurate tracking and timely restocking of supplies to maintain efficiency.
- Facilitated communication between departments, enhancing collaboration and information sharing among team members.
- Organized and maintained digital and physical filing systems, improving document retrieval speed and accuracy.
- Scheduled appointments and coordinated meeting logistics, ensuring optimal use of time and resources.
- Implemented improved office organization strategies, resulting in a more streamlined workflow and reduced clutter.
Overnight Manager
Lowes
Philadelphia, MS
04.2021 - 12.2021
- Maintained a clean and organized store environment by implementing strict cleaning schedules and protocols for the overnight team.
- Collaborated with daytime management to ensure seamless transition between shifts, maintaining consistency in daily operations.
- Reduced employee turnover through effective communication, training, and mentorship of staff members.
- Improved customer satisfaction by addressing concerns promptly, providing exceptional service during overnight hours.
Store Manager
Dollar General
Philadelphia, MS
12.2020 - 05.2021
- Implemented staff development initiatives, enhancing team skills and performance through targeted training programs.
- Developed visual merchandising strategies to optimize product placement and attract customer attention.
- Streamlined inventory control processes, reducing discrepancies and improving stock accuracy.
- Coordinated budgeting and forecasting for monthly sales, ensuring alignment with corporate financial goals.
Assistant Manager
Walgreens
Philadelphia, MS
11.2015 - 05.2021
- Managed staff training programs to enhance team performance and service quality.
- Coordinated inventory management processes, reducing stock discrepancies and improving order accuracy.
- Led team meetings to discuss performance metrics and strategies for improvement.
- Assisted in budget planning, ensuring operational expenses aligned with company objectives.
- Implemented customer feedback mechanisms to enhance service delivery and satisfaction.
- Provided operational support during peak hours, ensuring efficient service delivery.
- Facilitated cross-training among team members to improve workforce flexibility and coverage.
- Resolved customer complaints effectively, fostering loyalty and positive brand perception.
- Collaborated with management to develop promotional strategies that increased store traffic.
Assistant Manager
Walmart
Philadelphia, MS
03.1995 - 04.2015
- Facilitated training sessions for staff, enhancing skills and knowledge related to customer service and product offerings.
- Implemented process improvements that streamlined inventory management, reducing stock discrepancies and enhancing efficiency.
- Collaborated with management to develop strategic plans for sales initiatives and promotional events.
- Assisted in managing budgets, ensuring adherence to financial constraints while maximizing operational efficiency.
Education
High School Diploma -
Noxapater High School
Noxapater, MSSkills
- Time management
- Office administration
- Administrative support
- Database entry
Timeline
Office Administrator
Taylor's Sudden Service
05.2022 - Current
Overnight Manager
Lowes
04.2021 - 12.2021
Store Manager
Dollar General
12.2020 - 05.2021
Assistant Manager
Walgreens
11.2015 - 05.2021
Assistant Manager
Walmart
03.1995 - 04.2015
High School Diploma -
Noxapater High School