Rita Main

• Provided exceptional support to management, assisting in daily operations and decision-making processes.
• Managed inventory levels effectively, reducing waste while ensuring availability of necessary products/services at all times.
• Created a positive work environment for staff members, promoting teamwork and employee morale.
• Improved customer satisfaction by addressing and resolving customer complaints in a timely manner.
• Developed strong relationships with clients, leading to increased repeat business and loyalty.
• Fostered strong relationships between team members by facilitating open dialogue sessions where ideas could be freely exchanged without fear of judgment or criticism.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

Organized merchandise to enhance customer experience while engaging customers and ensuring a positive customer experience within the furniture and housewares department.

Closing store according to the Bombay Co procedures while engaging customers. Worked directly with the Assistant manger to complete daily routines, intake of merchandise, completing merchandizing displays, managing and stocking shelves.

Effectively engaging customers and supporting business strategies to drive sales. Providing excellent customer service and working with team leaders to complete day to day expectations.