Rita Mintert
Summary
A motivated and dedicated professional, I am seeking a position where I can apply my track record of delivering outstanding results. With a fast-paced and quick learning ability, I am determined to become a valuable asset to your business. I am dedicated to expanding my knowledge and capabilities.
Overview
16
16
years of professional experience
Work History
Owner and Designer
Tulle & Twig
04.2012 - Current
- Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans
- Improved monthly sales with successful marketing, sales and customer relations approaches
- Managed customer service inquiries and complaints for customer satisfaction
- Conducted market research and analyzed competitors to identify opportunities and maintain competitive edge
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
Medical Spa Marketing and Sales Consultant
Even Esthetics
01.2018 - 05.2023
- Planned and executed events and marketing programs to increase qualified leads.
- Consulted with clients on business issues and developed innovative proposals.
- Consulted with clients on business issues and developed innovative, high-impact proposals.
- Collaborated with sales team to increase brand awareness and enhance business development by building and maintaining relationships with key accounts.
Store manager
FR & Co
09.2017 - 10.2018
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers
- Trained team members in successful strategies to meet operational and sales targets
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
- Managed inventory control, cash control, and store opening and closing procedures
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Title and Warranty Clerk
Joe Machens Dealerships
12.2009 - 10.2012
- Processed vehicle loan documents to secure funding to dealership
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment
- Maintained accounting schedules for warranty expenditures, sales commissions and payoffs
- Made contact with insurance carriers to discuss policies and individual client policies
- Responsible for vehicle payoffs, notice of liens and sold vehicle contracts
- Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
Customer Relations Manager/ Finance Assistant
Joe Machens Dealerships
10.2008 - 12.2009
- Worked directly with GM on the Customer Service Index for multiple brands
- Responsible for daily, follow-up service calls for Sales & Service personnel
- Assembled and printed all contracts for vehicle delivery
- Organized and maintained all vehicle contract inventory
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Special Events Intern
Mac Meetings & Events
05.2008 - 09.2008
- Assisted Corporate Event Planners with logistical coordination of special events and worked directly with the client and outside vendors
- Prepared pre-event contracts with clients and vendors
- Organized event concepts and project timelines
- Maintained and reviewed client budgets
- Facilitated event site visits and maintained event timelines to track milestones and successfully reach event goals.
Education
Bachelor of Science Hotel & Restaurant Management -
University of Missouri
12.2008
Skills
- Good communication and organizational skills
- Good time-management with excellent analytical skills
- Detail-oriented with the ability to handle multiple tasks
- Knowledge of Microsoft Word, Spreadsheet and the Internet
- Customer Satisfaction
Timeline
Medical Spa Marketing and Sales Consultant
Even Esthetics
01.2018 - 05.2023
Store manager
FR & Co
09.2017 - 10.2018
Owner and Designer
Tulle & Twig
04.2012 - Current
Title and Warranty Clerk
Joe Machens Dealerships
12.2009 - 10.2012
Customer Relations Manager/ Finance Assistant
Joe Machens Dealerships
10.2008 - 12.2009
Special Events Intern
Mac Meetings & Events
05.2008 - 09.2008
Bachelor of Science Hotel & Restaurant Management -
University of Missouri
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