
Results-driven professional with a strong background in loan processing and documentation. Expertise in managing compliance and collections, ready to leverage skills to enhance operational efficiency and drive branch profitability.
*Set daily performance targets
*Managed daily branch operations and ensured compliance with company policies.
*Complete daily call log
*Review,deny,or approve customer loan applications
*Manage branch delinquency, control and collection efforts
*Notate all accounts with collection efforts
*Verify information provided on loan applications
*Process payments
*Daily deposit via online banking
*Verify all end of day paperwork is correct
*Managed daily branch operations and ensured compliance with company policies.
*Set daily performance targets
*Complete daily call log
*Review,deny,or approve customer loan applications
*Manage branch delinquency, control and collection efforts
*Notate all accounts with collection efforts
*Verify information provided on loan applications
*Process payments
*Daily deposit via online banking
*Verify all end of day paperwork is correct
*Greet and assist customers with purchase
*Utilize math functions to collect payment or make change
*Operate register,scanners,credit/debit terminals
*Maintain accurate drawer
*Reconcile cash drawer against daily transaction report at end of shift
*Maintain cash drawer
*Verify account and funds before check cashing
*Trace returned check writer/notify of NSF and resolve
*Prepare paperwork for D.A.'s office on returned checks
*Operate standard office equipment
*Processed insurance claims by thoroughly reviewing submitted documentation or phone.
*Performed data entry of confidential information into databases accurately and timely.
*Provide caller with instructions on proceeding.
*Serve as liaison between claiment and adjuster.
*Email claiment with all claim information.