Rita Salcedo
Relationship Builder/Manager
Highlands Ranch,CO
Summary
Multifaceted professional with 20+ years experience in account and people management. Highly effective trainer and comfortable giving presentations to groups. Engaging relationship builder and excellent customer service skills.
Overview
4
4
years of post-secondary education
26
26
years of professional experience
Work History
VP Operations
Salcedo-Hart Real Estate Management
Highlands Ranch, CO
09.2013 - Current
- Residential investment property management of 100+ single family homes and 4 apartment buildings.
- Oversees team of property managers.
- Supports tenant Payment activity/collection.
- Executes contracts and leases.
- Interacts with various governmental agencies.
- Initiates process and procedures as well as change management.
- Project Management specialist.
- Database training and management.
- Conducts staffing interviews.
EPIC Implementation Trainer - Physician/Surgeon
University of Colorado Hospital
Aurora, CO
02.2013 - 04.2013
- Develop, deliver and evaluate employee training during implementation phase of training.
- Train In-Patient Physicians and Surgeons to use the EPIC system on a daily basis.
- Partner with analysts to develop, implement, and measure competency of assigned trainees.
- Provide onsite support during new system Go-Live.
Director of Admissions
The Art Institute of Colorado
06.2008 - 12.2012
- Oversaw a team of 15 recruiters to achieve their recruitment plans to 106% to plan.
- Motivated and coached individuals on their interviewing skills by conducting observations and developing performance goals.
- Facilitated and designed relevant trainings on an on-going basis related to their tenure to ensure staff retention and career development.
- Administered daily assessments as well as quarterly reviews for performance management.
- Conducted information sessions, reviewed applications and conducted interviews for staff hiring in order to manage organizational change.
- Developed key relationships for cross-functional and cross-organizational in order to deliver high quality customer service in a fast paced, deadline driven environment.
Field Enrollment (Recruiting) Manager
Westwood College
12.2006 - 06.2008
- Assisted Director of Admissions by analyzing operational effectiveness for a field recruitment team of 7-10 staff members.
- Conducted training on over 15 academic programs and consultative selling.
- Actively developed relationships with high school instructors and administrators through networking and career consulting.
- Completed over 250 classroom presentations in a year to high school juniors and seniors.
- Conducted interviews to identify qualified recruitment candidates for the college.
Director of Video Services Management
Genesys Conferencing
08.1994 - 10.2006
- Accountable for a global team of 10-12 people who oversaw the project management and implementation of large video conferencing projects and conversions.
- Managed and motivated a global operational team to prioritize project tasks, allocate resources and complete the system implementation.
- Formulated and delivered trainings for both internal and external customers.
- Maintained a positive work relationship with Fortune 500 companies like, IBM and JP Morgan by consulting directly with them and their customers.
- Analyzed project success and conducted de-briefings to ensure on-going success and process improvement for future projects.
Education
Bachelor of Arts (B.A - Criminology/Pre-Law
Indiana University of PA
Indiana, PA 09.1989 - 05.1993
Skills
Excellent oral and written communication
Staff Management
Career counseling
Individual and family support
Team collaboration and leadership
Spiritual guidance
Public speaking
Detail-oriented
Analytical skills
Project Management
Client Engagement
Interviewing skills
Volunteerism
Youth Ministry Leader
Valley View Christian Church Jan 2018 – Present
- Work with teens to help develop them as disciples of Jesus Christ.
- Teach lessons using developed lessons through an established curriculum
Pre-school Director (Children’s Ministry
View Christian Church May 2008 – Dec 2017
- Oversee a group of 7-10 teachers and helpers for bible classes for 3-5 year olds in the Children’s Ministry.
- Recruit and mentor teachers and helpers in their roles and their faith development.
- Organize the curriculum for each week
- Ensure that classroom discipline, organization, safety, and security procedures are taught and followed in all pre-school classes and events.
- Conduct performance reviews for each member of the preschool ministry team.
Timeline
VP Operations
Salcedo-Hart Real Estate Management
09.2013 - Current
EPIC Implementation Trainer - Physician/Surgeon
University of Colorado Hospital
02.2013 - 04.2013
Director of Admissions
The Art Institute of Colorado
06.2008 - 12.2012
Field Enrollment (Recruiting) Manager
Westwood College
12.2006 - 06.2008
Director of Video Services Management
Genesys Conferencing
08.1994 - 10.2006
Bachelor of Arts (B.A - Criminology/Pre-Law
Indiana University of PA
09.1989 - 05.1993