Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Rita Sallaway

Mahanoy City,PA

Summary

Looking for a stable and challenging job that leverages my natural curiosity and my comfort with new and diverse operations and people.

Overview

34
years of professional experience

Work History

SAS Retail Services

Retail Merchandising Associate
01.2023 - Current

Job overview

Amazon

Amazon Delivery Driver
09.2019 - 04.2020

Job overview

  • Responsible for the safe and accurate delivery of Amazon Prime Parcels in the greater area during peak season averaging over 290 packages per day.
  • Provided immediate customer issue resolution when appropriate.
  • A main source of routing feedback and quickly became a trusted driver for the Amazon team.
  • An efficiency performance rating of 98% for all deliveries as measure by the Amazon LMS (Labor management system)
  • Perfect safety record during the Amazon peak season.

Bodyman Auto Mahanoy City PA

Office admin / Vehicle Prep
10.2017 - 08.2019

Job overview

  • Responsible for administrative requirements to include inventory management and customer scheduling. Also learned and working with vehicle preparation / light maintenance of customer vehicles
  • Re organized the inventory management system and realized over $80k in cost avoidance withing 6 months and an annualized savings of 120k.
  • Reorganized the scheduling process to allow for greater coverage during high demand times.
  • Learned and worked on vehicle prep for vehicles (paint preparation body work preparation.)
  • Conducted Oil changes and routine vehicle maintenance when needed.

Haven Car Wash

Administration / Customer service
02.2015 - 10.2017

Job overview

  • Assisting customers on product choices based on their needs. Provided awesome customer service. Resolved customer complaints in a pleasant and fair manner. Ringing of merchandise accepting cash and giving correct change.
  • Managing store inventory of over 240 SKUs with a 97% instock rate.
  • Received and validated all orders upon arrival to the store.
  • Writing vendors check for merchandise received.
  • Preparing End of Day and weekly financial reports.
  • Responsible for training over 20 new hires, and managing accountability for 7-9 member team.
  • Responsible for oversight of site security during off hours.

AM/PM GAS STATION

CUSTOMER SERVICE
04.2014 - 03.2016

Job overview

  • Shift lead of 6 member team on days and nights. Solving customer complaints. Performing End of Day reports and reconciling weekly balance statements Keeping curbside appearance of the property. Training of new employees. Receiving and validating fuel upon delivery.
  • Selected to lead 1st shift team and eventually selected for 2nd shift operational responsibility and oversight
  • Effectively handled customer issues
  • Managed the store inventory ensuring orders were accurate and anticipating sales increases and reacting accordingly.

Smart Reps Southern California Event & Retail Promotions

Territory Executive
07.2006 - 07.2011

Job overview

  • Managed Southern Californias Sams Club store promotions. Effectively built relationships with General Managers and became the operational and sales leader for Sams Club promotions in southern California
  • Assisted with sales and owned the operational coordination of 2 new markets and the promotion of 6 new products.
  • Managed and controlled all logistics and the set-up of all displays.
  • Drove the introduction and owned scaling of the operation from 1 to 14 Samsclub locations.
  • Hired and trained over 15 new promotional associates.
  • Promoted to Regional Manager within six months of being hired, expanded sales over 50% (annualized) in all locations.

Independent Contractor / Modeling & Promotions

01.1991 - 01.2006

Job overview

  • Modeling and promoting of clothing for print advertisements for various department stores and establishments. Executed promotions for local businesses as well.

Education

MAHANOY AREA HIGH SCHOOL

HS DIPLOMA from Business, General Diploma
01.1988

University Overview

Skills

  • Especially talented interpersonal skills with an ability to join teams add add value in varying capacities
  • A motivated self started that is a lifelong learner and seeks share my skills and experience with others
  • Ability to quickly grasp mechanical concepts and an exceptional comfort and skill with tools

Timeline

Retail Merchandising Associate
SAS Retail Services
01.2023 - Current
Amazon Delivery Driver
Amazon
09.2019 - 04.2020
Office admin / Vehicle Prep
Bodyman Auto Mahanoy City PA
10.2017 - 08.2019
Administration / Customer service
Haven Car Wash
02.2015 - 10.2017
CUSTOMER SERVICE
AM/PM GAS STATION
04.2014 - 03.2016
Territory Executive
Smart Reps Southern California Event & Retail Promotions
07.2006 - 07.2011
Independent Contractor / Modeling & Promotions
01.1991 - 01.2006
MAHANOY AREA HIGH SCHOOL
HS DIPLOMA from Business, General Diploma

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Rita Sallaway