Rita Simmons
Evansville,IN
Summary
Dynamic Certified Pharmacy Technician with a proven track record at CVS Pharmacy, excelling in customer service and medication dispensing. Demonstrated expertise in insurance billing and problem-solving, enhancing patient care by streamlining prescription processes. Skilled in inventory management and HIPAA compliance, significantly improving operational efficiency.
Overview
1
1
Certification
Work History
Certified Pharmacy Technician
CVS Pharmacy
- Educated incoming pharmacy staff about operational protocols to guarantee uniform service excellence.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Education
Medical -
North HighSchool
Evansville, INSkills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- Insurance billing
- HIPAA regulations
- Medication dispensing
- Team collaboration
- Filling prescriptions
- Manual and automated medication dispensing
- Pharmaceutical calculations
- Workflow optimization
- Pharmacist support
- Drug storage procedures
- Pharmacy and customer records management
- Patient confidentiality
- Insurance verification
- Pharmacy law compliance
- Advanced math skills
- Inventory management
Accomplishments
- Certified Pharmacy technician at German Bank. On my computer my calculator did not work. So to do pharmacy calculations I did on 3 dry erase board and passed first time. I also became an immunization certified. Was able to give covid, flu,, pneumonia and T-dap immunization.
Certification
Pharmacy technician and immunization.
Timeline
Certified Pharmacy Technician
CVS Pharmacy
Medical -
North HighSchool
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