Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rita Smith

Schwenksville,PA

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Registered Nurse

KeystoneCare Inpatient Hospice
06.2022 - Current
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.

Clinical Health Assistant

Accolade
01.2013 - 01.2022
  • Assist clients in all stages of care to make informed health care decisions and provide ongoing support with focus on outbound calls
  • Function as a preceptor for new nurses and resource for non clinical health assistants
  • Identified data feed issues and assisted in developing corrective action through research and tracking

Director of Clinical Services

Family Caregivers Network
10.2008 - 08.2012
  • Oversee day to day operations and clinical management
  • Care management for all clients
  • Medical record review for utilization management

Director of Clinical Services

Hospice Inspiris
09.2007 - 09.2008
  • Develop and Manage clinical program in start up
  • Hospice
  • Maintain survey readiness
  • On site IT management

Regional Manager

Care Alternatives of Pennsylvania
05.2003 - 07.2007
  • Developed and maintained On-Call Triage program
  • Oversight of daily operations
  • Utilization review

Clinical Services Manager

Caring Hospice Services, LLC
01.1999 - 05.2003
  • Daily operations of clinical programs
  • Oversight of three branches in PA and NJ
  • Marketing/Sales supportDeveloped QA program
  • Utilization review

Director of Staff Development

Phoenixville Manor
09.1998 - 11.1998

Branch Manager

National Health Enterprises
07.1997 - 04.1998

Nurse Manager

NMC Homecare and Infusion
10.1996 - 05.1997

Director of Home Care

Suburban Home Care
02.1995 - 10.1996

Admissions Nurse

Vitas Healthcare Corporation
03.1994 - 02.1995

Director of Nursing

Critical Care America
10.1989 - 09.1993

Senior Nurse Clinician

Pottstown Memorial Medical Center
06.1988 - 06.1989

Case Manager

VNA of Pottstown and Vicinity
06.1987 - 06.1988

Education

Associate - Nursing

Montgomery County Community College
Blue Bell, PA
01.1979

Bachelor's - B.S. Biology/Chemistry/Education

Geneva College
Beaver Falls, PA
01.1976

Skills

  • Utilization Management
  • Triage
  • Hospice Care
  • Management
  • Supervising Experience
  • Program Development
  • Direct Patient Care
  • Assessments

Certification

  • RN License
  • CPR Certification

Timeline

Registered Nurse

KeystoneCare Inpatient Hospice
06.2022 - Current

Clinical Health Assistant

Accolade
01.2013 - 01.2022

Director of Clinical Services

Family Caregivers Network
10.2008 - 08.2012

Director of Clinical Services

Hospice Inspiris
09.2007 - 09.2008

Regional Manager

Care Alternatives of Pennsylvania
05.2003 - 07.2007

Clinical Services Manager

Caring Hospice Services, LLC
01.1999 - 05.2003

Director of Staff Development

Phoenixville Manor
09.1998 - 11.1998

Branch Manager

National Health Enterprises
07.1997 - 04.1998

Nurse Manager

NMC Homecare and Infusion
10.1996 - 05.1997

Director of Home Care

Suburban Home Care
02.1995 - 10.1996

Admissions Nurse

Vitas Healthcare Corporation
03.1994 - 02.1995

Director of Nursing

Critical Care America
10.1989 - 09.1993

Senior Nurse Clinician

Pottstown Memorial Medical Center
06.1988 - 06.1989

Case Manager

VNA of Pottstown and Vicinity
06.1987 - 06.1988

Bachelor's - B.S. Biology/Chemistry/Education

Geneva College

Associate - Nursing

Montgomery County Community College

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