Rita Walker
Coltom
Summary
I am a very reliable employee. I have a lot of patience and can handle stressful situations. I have more than 4 years of experience in customer service, and about 3 years of experience working with kids with disabilities both independently and in a group/classroom setting. I also have ABA training.
Overview
8
8
years of professional experience
Work History
1:1 Aide
Maxim Healthcare
08.2022 - Current
- Guided students to various locations within the school.
- Help student read braille, do homework and classwork.
- Read stories to student.
- Reported daily activities and suggested areas for improvement to parents.
Behavioral Interventionist
Easterseals Autism Services
08.2022 - Current
- Go to participants homes to teach kids with autism social, communication, motor, and daily living skills.
- Taking notes and inputting data into system.
- Monitoring participants behavior.
- Communicating how overall session went to parents.
Camp Leader
YMCA Of The East Valley
05.2024 - 08.2024
- Collaborated with fellow camp leaders to create a positive and inclusive environment for all camp attendees.
- Supervised children on field trips
- Led groups of children safely through variety of camp activities.
- Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
Cocktail Server
Yaamava Resort & Casino
05.2022 - 08.2022
- Take orders for guest in casino.
- Make drinks, as requested.
- Take order back to correct slot/guest.
- Maintain a welcoming and friendly environment for guest.
- Keep back house clean.
Receptionist
Brookdale Loma Linda
01.2021 - 05.2022
- Answer and transferring calls to appropriate line.
- Leaving messages to appropriate person to return a call.
- Inputting work orders for maintenance.
- Directing visitors to correct location of specific residents’ apartments.
- Taking attendance of residence in attendance to meals.
- Maintaining a nice and clean lobby area.
Customer Service Representative
Stater Bros. Markets
03.2019 - 12.2019
- Assisted with purchases, locating items and signing up for rewards programs.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
General Merchandise Clerk
Stater Bros. Markets
10.2017 - 03.2018
- Helped customers locate products and processed special orders for customers seeking out-of-stock items.
- Prepared for new merchandise and promotions by building temporary displays and resetting existing sales space.
- Maintained organized back storage room to support efficient restocking.
- Kept sales floor attractive and customer-ready by regularly recovering departments with fronted, organized and well-stocked merchandise.
Courtesy Clerk
Stater Bros. Markets
04.2017 - 10.2017
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Packaged or bagged purchases, assisting customer with purchase and in-vehicle loading.
Education
Bachelor Of Social Science - Psychology
California State University
San Bernardino, CAAA to Transfer - Psychology
Chaffey College
06.2023
High School Diploma - undefined
Colton High School
05.2017
Skills
- Adjustable
- Quick learner
- Can independently handle stressful situations
- Reliable
- Communication skills
- Quality assurance
Timeline
Camp Leader
YMCA Of The East Valley
05.2024 - 08.2024
1:1 Aide
Maxim Healthcare
08.2022 - Current
Behavioral Interventionist
Easterseals Autism Services
08.2022 - Current
Cocktail Server
Yaamava Resort & Casino
05.2022 - 08.2022
Receptionist
Brookdale Loma Linda
01.2021 - 05.2022
Customer Service Representative
Stater Bros. Markets
03.2019 - 12.2019
General Merchandise Clerk
Stater Bros. Markets
10.2017 - 03.2018
Courtesy Clerk
Stater Bros. Markets
04.2017 - 10.2017
High School Diploma - undefined
Colton High School
Bachelor Of Social Science - Psychology
California State University
AA to Transfer - Psychology
Chaffey College
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