Rita Wornee

Fargo

Summary

Results-driven auditor with expertise in audit reporting and decision-making. Known for clear communication and attention to detail, committed to enhancing operational efficiency in fast-paced environments.

Dedicated professional with experience in customer service and auditing. Skilled in team collaboration and adaptability, successfully resolving inquiries and improving service quality. Ready to leverage strengths to drive customer satisfaction and operational excellence.

Overview

years of professional experience

Work History

Auditor, Passage Associate, Inspect Package.

Amazon

Fargo, ND

04.2025 - 04.2026

Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.

Customer Service Representative

McDonald's Restaurant

Fargo, ND

04.2024 - 03.2025

Provided exceptional customer service, resolving inquiries and complaints efficiently.
Operated point-of-sale systems to process transactions accurately and swiftly.
Maintained cleanliness and organization of dining and kitchen areas to ensure compliance with health standards.
Assisted team members during peak hours, promoting a collaborative work environment.
Educated customers on menu offerings, enhancing overall dining experience through product knowledge.
Handled cash management tasks, ensuring accurate cash drawers at the end of shifts.

Customer Service Cashier

Burlington

Fargo, ND

04.2023 - 04.2024

Processed customer transactions accurately and efficiently at point of sale.
Assisted customers with inquiries, providing product information and support.
Maintained cleanliness and organization in cashier area for optimal customer experience.
Handled cash management, including balancing registers at shift end.
Resolved customer complaints effectively to enhance satisfaction and loyalty.
Collaborated with team members to achieve sales goals and improve service quality.
Utilized POS systems to streamline checkout processes and reduce wait times.
Adapted quickly to changes in product offerings and promotions, ensuring up-to-date knowledge for customers.

Education

High School Diploma -

West Fargo High School

West Fargo, ND

05-2025

Skills

Attention to detail
Team collaboration
Audit reporting
Decision-making
Clear communication

Timeline

Auditor, Passage Associate, Inspect Package.

Amazon

04.2025 - 04.2026

Customer Service Representative

McDonald's Restaurant

04.2024 - 03.2025

Customer Service Cashier

Burlington

04.2023 - 04.2024

High School Diploma -

West Fargo High School

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