Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Shift Supervisor
CAMBA
Bronx, NY
01.2023 - Current
Utilize performance management systems to encourage the ongoing communication process with direct staff to develop, enhance, sustain, and improve the employees’ work performance
Engage clients to address issues that arise on the shift and document and communicate via written logs, face-to-face meetings etc
To ensure appropriate staff are aware.
Operation Supervisor
Bowery Resident’s Committee
New York, NY
01.2020 - 01.2023
Create and maintain accurate important reports, records, and clinical notes on a regular basis
Deliver robust support to the management and staff members in streamlining and overseeing all PEP activities
Hold full accountability for executing crisis intervention with clients
Follow all policies and procedures by the staff
Direct community technicians to meet business objectives
Respond to emergency and crisis situations to oversee and report notable events, including clients and staff
Assume and maintain full liability for completing statistical reports and overseeing unit coverage, conflict, and client care/crisis intervention activities.
Assistant Teacher
Bronxdale Nursery
Bronx, NY
01.2013 - 01.2022
Prepared and recorded children’s reports, up-load student documents, report cards, and progress on a monthly basis while using teaching strategies gold online
Oversaw learning activities while coordinating with a team of teachers
Improved children’s growth physically, emotionally, and socially by managing activities and examining children for early signs of cognitive, emotional, and gross motor developmental delays
Succeeded in offering a safe indoor and outdoor environment while directing a pre-k class of 15 children.
Education
Master’s Degree in Business Administration -
Keller Graduate School of Management
Bachelor of Professional Studies in Technical Management (Specialize in Human Resource) -
DeVry University
Associate Degree in Fashion Merchandising/Marketing & Management -
Wood Tobe-Coburn School
Skills
Administration Functions
Customer Service
Team Leadership
Problem Resolution
Macintosh
Windows
Internet Savvy
45 wpm typing
Staff Management
Conflict Resolution Techniques
Qualifications Summary
Human Resources Management
Recruitment & Selection
Employee Relations
Workers’ Compensation
Training & Development
Marketing
Event Management
Campaign Planning
Marketing Research
Relationship Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Don't you dare underestimate the power of your own instinct.
Barbara Corcoran
Timeline
Shift Supervisor
CAMBA
01.2023 - Current
Operation Supervisor
Bowery Resident’s Committee
01.2020 - 01.2023
Assistant Teacher
Bronxdale Nursery
01.2013 - 01.2022
Master’s Degree in Business Administration -
Keller Graduate School of Management
Bachelor of Professional Studies in Technical Management (Specialize in Human Resource) -
DeVry University
Associate Degree in Fashion Merchandising/Marketing & Management -
Wood Tobe-Coburn School
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