Rita R.F. Baker
Jacksonville,FL
Summary
With a proven track record at Avondale Window Restoration LLC, I excel in delivering projects on time and within budget, showcasing my meticulous planning and organization skills. Renowned for exceptional customer service and a friendly demeanor, my driving accuracy and maintenance knowledge ensure top-notch service delivery. My achievements include developing customized restoration solutions and maintaining an accident-free driving record, reflecting my dedication and skillful execution.
Overview
11
11
years of professional experience
Work History
Historic Window Restorer
Avondale Window Restoration LLC
924 Lane Ave N. #3 Jacksonville, Fl 32254
11.2023 - 01.2024
- Educated clients about proper maintenance practices after completion of projects, prolonging the life of restored structures.
- Completed restoration projects within budget and on schedule through meticulous planning and organization.
- Developed customized solutions when faced with unique challenges during the restoration process, resulting in successful outcomes regardless of obstacles encountered.
- Traveling safely and securely, with projects to St. Augustine Flagler College to Assemble and Display for Board Members.
Driver
Amazon
Jacksonville, Fl
06.2022 - 08.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Obtained signatures from customers upon delivery of goods.
- Drove safely in various weather and road conditions to avoid accidents.
Hairstylist
Self-Employed Salon 180
3450 Dunn Ave. Jacksonville, Fl
07.2013 - 08.2020
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Recorded notes for future reference about customer preferences and services delivered.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Developed loyal following of clients by providing high-quality services.
Education
Cosmetology License - Hair
FSCJ
4501 Capper Road Jacksonville, Fl 3221805.1991
Skills
Driving
Timely
Accurate
Friendly
Appropriate Dress
Law abiding
Maintaining
Timeline
Historic Window Restorer
Avondale Window Restoration LLC
11.2023 - 01.2024
Driver
Amazon
06.2022 - 08.2023
Hairstylist
Self-Employed Salon 180
07.2013 - 08.2020
Cosmetology License - Hair
FSCJ