Dedicated professional with expertise in care coordination and multidisciplinary collaboration. Proven track record in developing personalized care plans that advocate for clients, ensuring comprehensive support. Achievements include improved patient outcomes through effective communication and teamwork.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Behavioral Health Care Manager
Platinum Healthcare
New York, New York
07.2024 - Current
Conducted assessments to identify mental health and substance use issues, developing tailored intervention strategies that addressed client needs.
Coordinated care plans for clients with behavioral health needs, leading to improved treatment outcomes.
Conducted initial screenings and intakes to determine the most appropriate level of care for each patient.
Delivered psycho-education on diagnosis, symptoms, medications, and community resources to empower clients in their treatment journey.
Assisted individuals in developing life skills necessary for enhanced daily functioning.
Collaborated with multidisciplinary teams to ensure comprehensive service delivery across all patient needs.
Participated in interdisciplinary team meetings to enhance patient care through collaborative strategy development.
Collaborated with multidisciplinary staff to improve overall patient care and response times.
Case Manager
Platinum Community Care
New York, New York
07.2023 - 07.2024
Provided comprehensive case management services including intake assessments, crisis intervention, and advocacy.
Coordinated communication among clients, families, and service providers to ensure comprehensive support.
Conducted assessments to determine client eligibility for services and programs.
Assisted clients with applications for government benefits such as Medicaid and Social Security Disability Insurance.
Educated clients on community resources and available services.
Maintained accurate documentation of client interactions and service delivery processes.
Supported family members by offering information on local support groups.
Ensured confidentiality while adhering to professional ethics and standards.
DSP/Medical Coordinator
Paul J. Cooper Center for Human Services
Brooklyn, New York
05.2018 - 08.2023
Facilitated daily living activities and personal care, promoting independence for individuals with disabilities.
Provided direct care, enhancing independence in activities of daily living.
Collaborated with team members to develop and implement individualized support plans, enhancing patient outcomes.
Administered medications according to care plans and directions.
Established trusting relationships with patients to promote quality care.
Documented patient information including vital signs, behaviors, and dietary habits.
Coordinated appointments and managed schedules for healthcare providers, ensuring timely access to care.
Maintained accurate medical records and communicated effectively with medical staff.
Behavioral Health Care Manager at Oregon Health & Sciences University (OHSU)Behavioral Health Care Manager at Oregon Health & Sciences University (OHSU)