- Volunteer Work
- Community Cleanup
- Passionate about balancing physical health with mental and emotional wellness
Ritchie Lewis
Dallas,TX
Summary
Dedicated professional with a proven track record of delivering exceptional customer service and optimizing operational efficiency. Extensive experience in package sorting and proficiency with automated systems contribute to streamlined logistics processes. Committed to enhancing guest experiences through attentive service and effective problem-solving. Eager to leverage skills in a dynamic environment that values innovation and customer satisfaction.
Overview
35
35
years of professional experience
Work History
Inductor/Sorter Operations Associate
UPS
01.1991 - Current
- Manage package flow and pinpoint sorting challenges rapidly.
- Assess items for damages or defects prior to categorizing into designated bins.
- Confirm accurate labeling of all products before dispatch.
- implement manual and automated systems for sorting high-volume items.
- Respond effectively to evolving sorting technologies and methodologies adopted by company
- Facilitate mentorship and advice to newer personnel to elevate performance.
Parking Ambassador
American Airlines Center
09.2001 - 06.2025
- Executed payment processing utilizing cash, card, and various point-of-sale systems.
- Coordinated parking and traffic measures to improve vehicle flow in specified area.
- Supported guests by resolving parking inquiries and providing directions at prominent events.
- Delivered outstanding customer service to elevate guest experience at venue.
- Joined efforts with team members to resolve parking-related concerns promptly.
Catering Server
Cowboy Chicken
07.2015 - 07.2022
- Facilitated food and beverage service to guests in dynamic atmosphere.
- Supported efficient setup and breakdown of catering equipment and supplies.
- Interacted with guests to deliver outstanding customer service during events.
- Adhered to health and safety standards while managing food and utensils.
Education
Some College (No Degree) - Biological Sciences
University of North Texas
Denton, TXAssociate of Science - Biology
Mountain View College
Dallas, Texas, TX08-2015
Skills
- Client engagement
- Efficiency in system automation
- Streamlined package sorting
- Accurate barcode scanning
- Team-oriented approach
- Adaptability in tasks
- Proficient in typing at 30 wpm
- Workflow optimization
- Reliability
- Professional demeanor
- Effective listening
- Effective conflict resolution
Accomplishments
- Recognized at UPS for being a great team member
Affiliations
- 25 years experience of officiating youth football
Interests
Timeline
Catering Server
Cowboy Chicken
07.2015 - 07.2022
Parking Ambassador
American Airlines Center
09.2001 - 06.2025
Inductor/Sorter Operations Associate
UPS
01.1991 - Current
Associate of Science - Biology
Mountain View College
Some College (No Degree) - Biological Sciences
University of North Texas