RITESH NAGARAJU
Houston,Texas
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certificate
Work History
GRADUATE TEACHING ASSISTANT
UNIVERSITY OF HOUSTON CLEAR LAKE
08.2023 - Current
- Managed a classroom of diverse learners, implementing differentiated instruction strategies to meet individual student needs.
- Developed strong rapport with students through open communication channels, fostering an inclusive learning environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Contributing to research projects within Engineering Management department.
SENIOR ASSOCIATE
AMAZON
11.2021 - 08.2022
- Orchestrated end-to-end project lifecycle, excelling in business collaboration, requirement development, and test plan creation
- Effectively liaised with the IT function, ensuring optimal delivery, and maintained a steadfast focus on quality and benefits
- Provided timely reporting to IS management and business owners, demonstrating strong vendor management skills
- Delivered unwavering support for in-scope applications, addressing queries and escalating when necessary
- Led the coordination and delivery of product roadmaps and issue backlogs, showcasing adept test script drafting
- Championed process modeling, customer experience mapping, and statistical analysis for informed decision-making
- Contributed to industry research, supported digitization efforts, and played a key role in strategic planning
- Provided thought leadership, understanding market nuances, and actively engaged in process improvement initiatives
- Developed user stories and acceptance criteria in collaboration with multiple product owners
- Engaged closely with business stakeholders, understanding challenges and proposing effective system or process solutions
- Collaborated seamlessly with the IT function and external vendors, ensuring the optimal delivery of requirements and a consistent focus on quality and benefits
- Conducted comprehensive interviews with product owners to comprehend existing business processes and innovatively designed customer-centric processes
- Analysed statistical data to support business case development for change, researching and implementing industry best practices
- Offered valuable thought leadership, advising on trends, future operating models, and optimal journeys to enhance overall business strategies
- Fostered a metrics-driven culture within the organization, actively supporting business readiness phases through meticulous process reviews, training material preparation, and post-implementation assessments.
BUSINESS ANALYST
AMAZON
12.2020 - 10.2021
- Acted as the primary interface between Amazon and our business partners
- Primary goal was to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases
- Led the charge in evaluating learning initiatives, gauging their influence on business metrics and Key Performance Indicators (KPIs)
- Took the reins in data analysis and automation, sculpting raw data into meaningful, actionable formats, and crafting dashboards for informed decision-making
- Dived into business trends, decoding data insights to steer decision-making, contributing to strategic initiatives grounded in a nuanced understanding of organizational data
- Applied a solid grasp of statistical analysis and machine learning solutions, proactively employing advanced analytics techniques to solve business challenges
- Embodied the role of a self-starter, thriving in ambiguity, thinking big, and ensuring meticulous attention to detail, delivering accurate and high-quality insights
- Thrived in a dynamic team, contributing to a fast-paced work culture that evolves daily, adapting to changing priorities and challenges with ease
- Actively obtained solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
Education
Master of Science - Engineering Management
UNIVERSITY OF HOUSTON-CLEAR LAKE
Houston, TX05.2024
BACHELOR’S OF ENGINEERING IN MECHANICAL - Mechanical Engineering
RNS Institute of Technology, VTU University
Bengaluru10.2021
Skills
- Demonstrated adaptability by seamlessly transitioning across various projects, notably shifting focus from software development to data analysis due to emerging business needs
- Highlighted attention to detail through meticulous documentation of intricate business processes, ensuring precision in requirement specifications and minimising errors in subsequent stages
- Thrived in dynamic, fast-paced environments, adeptly managing concurrent tasks like coordinating product roadmaps, addressing day-to-day concerns, and promptly resolving queries from business teams
- Displayed collaborative approach by actively engaging with cross-functional teams, fostering open communication, and contributing to positive team dynamic during critical system upgrade
- Applied strategic thinking in development and execution of product roadmaps, aligning them with overarching business goals, and actively contributing to strategic planning sessions shaping long-term organizational objectives
- Demonstrated robust problem-solving skills in identifying and addressing challenges during digitization of customer journeys, resulting in heightened efficiency and improved customer experiences
- Utilized effective communication skills to liaise with external vendors, ensuring optimal delivery of requirements, and providing timely status updates to management and business owners, thereby enhancing overall project transparency
- Maintained proactive approach in anticipating potential roadblocks during project implementations, leading to pre-emptive problem resolution and ensuring seamless project progression
Certification
- Project Management and Six Sigma (PMSS) Green Belt certified.
- SAP Student Recognition Award (SRA)
Languages
English
Full Professional
Hindi
Full Professional
German
Elementary
Timeline
GRADUATE TEACHING ASSISTANT
UNIVERSITY OF HOUSTON CLEAR LAKE
08.2023 - Current
SENIOR ASSOCIATE
AMAZON
11.2021 - 08.2022
BUSINESS ANALYST
AMAZON
12.2020 - 10.2021
Master of Science - Engineering Management
UNIVERSITY OF HOUSTON-CLEAR LAKE
BACHELOR’S OF ENGINEERING IN MECHANICAL - Mechanical Engineering
RNS Institute of Technology, VTU University
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