Ritesh Kumar

Qualified Advanced Technical Support Specialist with [Number] years of helpdesk and customer service experience. Provides comprehensive [Product or Service] support. Adept at engaging customers by identifying issues and streamlining steps to effectively resolve technical issues. Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

CompTIA A+