Francisco Jose Rivas Vergaray

• Negotiations
• Planning
• Direction
• Representative for the private organizations and government
• Developed strategic plans to enhance company growth and market positioning.
• Oversaw daily operations to ensure organizational efficiency and effectiveness.
• Led executive team meetings to align goals and drive company initiatives.
• Fostered partnerships with stakeholders to strengthen brand presence and collaboration.
• Implemented innovative solutions for operational challenges across departments.
• Managed financial resources to support sustainable business practices and investments.
• Cultivated a strong company culture focused on employee engagement and development.
• Analyzed market trends to inform decision-making and strategic direction of the company.

ACHIEVEMENTS

During my tenure as CEO I was able to lead the company to become the number 1 security company in the estate

Implement a quality control system based on ISO 9000 to reducer customer complaints.

A marketing department was created, which increased our client portfolio sale by 85% in 2 years.

New competitive product and services were created that placed the company firmly in the market.

Create a management system that provides immediate reponse to our customers and suppliers .

• Room inspection
• Inventory control
• Laundry inspection
• Control staff attendance
• Linen control
• Laundry inspection
• Basic plumbing work
• Basic electrical work
• Repair and carpeting
• Basic plumbing and electrical tool management
• Carpet cleaning and maintenance

• Office software
• Attention to detail
• Organizational Skill
• Document predation
• Assisted clients with immigration applications and documentation requirements.
• Educated customers on immigration processes and available services.

ACHIEVEMENTS

I managed to update the database with updated information that allows me to speed up the operation even more.

Better consolidate customer relationships by using a methodology that clearly understands their situation and that it more than a services it is a solution thus increasing the customer base by 25%

• Supervise Cleaning and room care
• Supervise Attention and cleaning in common areas of the hotel
• Lobby service and cleaning
• Pool Attention
• Inspection in common areas of the hotel
• Room inspection
• Service and cleaning in VIP room
• Attention guest in reference to the cleanliness
• Inventory of materials used for cleaning
• Dirty and clean linen control
• Chemical Inventory
• Participate in large scale cleaning projects when necessary

ACHIEVEMENTS

Make progress in linen control processes which allowed for the reduction of losses

Inventory control from monthly to weekly and avoid losses .