Stacy Hawkins Armstrong
Westchester,IL
Summary
Meticulous business owner with over 30 years of experience in customer contact and sales, expertly managing day-to-day operations to drive growth and profitability. Proven track record in successfully launching start-up companies and overseeing product management from ideation to market launch. Demonstrated ability to create and maintain a robust social media presence, amassing a substantial following to enhance brand visibility. Committed to community development, I have provided valuable apprenticeships for local youth, fostering the next generation of entrepreneurs. As a goal-driven strategic leader with a strong entrepreneurial spirit, I excel in identifying and implementing process improvements that enhance efficiency and productivity. My adaptability, strong work ethic, and exceptional interpersonal skills enable me to motivate cross-functional teams and thrive in challenging environments. With an open mind and a willingness to embrace new opportunities, I am highly motivated to tackle new challenges and contribute to organizational success in operations leadership
Overview
10
10
years of professional experience
1
1
Certification
Work History
CEO
WOMEN OF BUSINESS ENTERPRISES
01.2024 - Current
- Developed and implemented strategic business plans to increase company profitability.
- Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
- Introduced innovative approaches that improved efficiency while reducing costs.
- Established policies and procedures that promoted an ethical work environment.
- Hired, trained, and mentored staff members to maximize productivity.
Mentor, At-Risk Youth
SHA MOTIVATIONS
02.2018 - Current
- Provided apprenticeships for all local youths that have been hired throughout the time I've had a brick and mortar store.
- Participated in trainings related to best practices for working with at-risk youth.
- Engaged in one-on-one mentoring sessions with at-risk youth to foster positive relationships.
- Motivated participants towards achieving personal goals set forth by themselves or others.
- Conducted assessments of at-risk youth's strengths and weaknesses to determine appropriate interventions.
- Monitored and evaluated mentees' progress, providing feedback and guidance to ensure success.
- Conducted regular one-on-one meetings with each mentee to discuss challenges, successes and goals.
- Facilitated group activities for mentors and mentees to build relationships and foster collaboration.
- Organized team building events that enhanced team morale and improved working relationships among colleagues.
Founder
Sha-Poppin Gourmet
02.2015 - Current
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Set pricing structures according to market analytics and emerging trends.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Established a successful business by identifying market needs and developing innovative solutions.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Led the strategic planning process to define business goals and ensure alignment across all departments.
- Built a positive organizational culture that fostered creativity, innovation, and employee engagement.
- Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
- Championed continuous improvement efforts within the organization, streamlining operations for increased efficiency.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Created and monitored promotional approaches to increase sales and profit levels.
- Guided team members through periods of change by providing clear communication on expectations and objectives moving forward.
- Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
- Developed strong partnerships with key industry players, contributing to an increased market presence.
- Bolstered company reputation and trust by maintaining high ethical standards and transparency in all dealings.
Education
Some College (No Degree) - Business Accounting
Robert Morris University - Illinois
Chicago, ILBachelor of Science - Criminal Justice
Chicago State University
Chicago, IL12-2025
Certification - Ministry
Universal Church of God
Los Angeles California01-2018
Associate of Arts - Criminal Justice
Triton College
River Grove, IL05-2012
State Certificate - Nursing Assistant
Triton College
River Grove, IL05-2012
Certificate - Paralegal Studies
City Colleges of Chicago - Wilbur Wright College
Chicago, IL12-1993
Skills
- Customer Sales
- Front End Training Cashiering
- Appointment Scheduling
- Database Management
- Referral Verification
- Data Entry
- Documentation Review
- Organizational Structuring
- Business Development
- Revenue Generation
- Start-Up Operations
- Team Engagement
- Team Building
- Performance Assessments
- Policies and Procedures Development
- Negotiation
- Hiring and recruitment
- Succession Planning
- Business Administration
- Consulting
- Marketing
- Operations Management
- Staff Management
- Strategic Planning
- Contract Negotiation
- Team Leadership
- Business Planning
- Entrepreneurial and Innovative
- Board Reporting
- Process Improvements
- Effective decision making
- Operational excellence
- Customer focus
- Strategic visioning
- Executive presence
- Talent development
- Inspirational leadership
- Innovation management
- Sustainable business models
- Client relationship building
- Leadership and people development
- Operations management
- Employee motivation and performance
- Business development
- Marketing and advertising
- MIssion and vision
- Approachable leader
- Employee coaching
- Community Outreach Leadership
- Youth Mentoring
Certification
- STATE CERTIFIED NURSING ASSISTANT
- CERTIFIED PARALEGAL
- CERTIFIED IN MINISTRY
Accomplishments
- SHE-RO AWARD 2023
- SHE-RO AWAD 2024
Affiliations
- AVID GOLFER
References
References available upon request.
She-Ro Award 2023 & 2024 for community Leadership
I Stacy Armstrong was honored with the prestigious Shero Award for the years 2023 and 2024, recognizing her outstanding contributions to youth and community leadership in Proviso Township. The award celebrates my dedication to empowering young individuals and fostering community engagement through various initiatives and programs. I was instrumental in promoting positive youth development, advocating for educational opportunities, and creating inclusive spaces for community activities. Her leadership has inspired countless young people in the area, making a lasting impact on the community’s social fabric. The Shero Award reflects not only my dedication and commitment to service but also my role as a mentor and role model for the youth in Proviso Township.
Languages
English
Native or Bilingual
Timeline
CEO
WOMEN OF BUSINESS ENTERPRISES
01.2024 - Current
Mentor, At-Risk Youth
SHA MOTIVATIONS
02.2018 - Current
Founder
Sha-Poppin Gourmet
02.2015 - Current
Associate of Arts - Criminal Justice
Triton College
State Certificate - Nursing Assistant
Triton College
Certificate - Paralegal Studies
City Colleges of Chicago - Wilbur Wright College
- STATE CERTIFIED NURSING ASSISTANT
- CERTIFIED PARALEGAL
- CERTIFIED IN MINISTRY
Some College (No Degree) - Business Accounting
Robert Morris University - Illinois
Bachelor of Science - Criminal Justice
Chicago State University
Certification - Ministry
Universal Church of God
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