Over ten years of professional experience working with animals of various taxa. Collegiate level understanding of the principles of operant conditioning and behavior change. Strong drive to increase adoptability of shelter animals, decrease lengths of stay, and ensure the animals leaving shelters are safe for the community.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Behavior Assistant
Asheville Humane Society
10.2022 - 07.2023
Helped design behavior modification programs for shelter dogs to decrease their length of stay and increase adoptability.
Monitored the shelter population for kennel deterioration, increases in stress and/or abhorrent behaviors, and other relevant behavior changes.
Collaborated with team members to develop and troubleshoot dog behavior issues in the shelter population through clear notes and communication.
Evaluated dogs' progress throughout their shelter stay by keeping accurate notes of all interactions with dogs.
Assisted with the creation of intervention plans for shy/fearful, high arousal, and potentially aggressive dogs.
Evaluated the dogs coming into the shelter and made disposition recommendations.
Participated in and lead shelter dog playgroups.
Paired staff members with dogs for additional daily enrichment and behavior observation.
Counseled shelter visitors about training and enrichment needs for adoptable dogs.
Relocation Coordinator, Community Outreach and Fundraising Coordinator
Asheville Humane Society
08.2018 - 10.2022
Organize interstate transport of dogs and cats
Establish relationships with other rescues on the local, state, and national level
Expedite the placement of purebred dogs, cats/dogs with specific medical needs, and farm animals
Coordinate intake of animals from multiple shelters with the intent of interstate relocation
Coordinate volunteer events and assist volunteers at these events with duties including walking/handling dogs and setting up carriers
Keeping and preparing adequate medical and behavior records for each animal selected for interstate transport
Assist with medical handling of all animals slated for transport
Assist the Behavior Department with performing evaluations of dogs, including handling dogs and observing/reporting behavior
Assist with mitigation between Buncombe County Animal Control or Asheville Animal Services and pet owners
Provide owners with alternatives to surrender of their pet
Organize and lead community vaccination clinics
Answer and respond to calls and emails from members of the community needing assistance, law enforcement officers, and officials from partner organizations
Counsel and educate pet owners on common problems leading to the surrender of animals.
Humane Law Enforcement Officer - Lead
Louisiana SPCA
03.2015 - 07.2018
Capture, handle, and process stray and owned animals
Locate sick/injured animals and transport them to a veterinarian
Investigate complaints of animal cruelty and/or neglect
Learn and be able to effectively communicate the purpose and benefits of local and state laws
Train new team members in proper interaction with clients and pets
Implement bite quarantine procedures for animals suspected of biting a human
Issue citations for any observed violations
Keep records and write reports for all cases
Testify in municipal, civil, and criminal court
Respond to emergency calls 24 hours a day when on-call
Restrain animals for veterinary procedures
Obtain and keep CAET credentials
Assist owners with meeting requirements to reclaim animals brought into shelter as strays or by law enforcement
Work cooperatively with all other shelter departments to ensure all animals in the shelter receive proper care.
Swing Keeper II, Operant Conditioning Keeper Representative
Audubon Center for Research of Endangered Species
05.2012 - 03.2015
Performed daily husbandry for birds, large hoofstock including eland and bongo, and small and large exotic cats including clouded leopards and lions
Designed and implemented training plans for animals with stereotypic behaviors
Designed and implemented enrichment for all animals at the facility
Monitored health and behavior of exotic and domestic species
Assisted veterinary staff with animal handling during medical procedures
Prepared and administered daily medications and dietary supplements
Prepared diets for birds, cats, and hoofstock
Trained and worked with interns, volunteers, and temporary staff.
Education
Master of Arts - Psychology, Applied Behavior Concentration
University of North Carolina Wilmington
Wilmington, NC
01.2012
Bachelor of Arts - Psychology
University of North Carolina Wilmington
Wilmington, NC
01.2009
Skills
Muzzle wrapping
Extensive history with reading and interpreting canine body language
Thorough understanding of dog-dog introductions and dog-human introductions
Towel wrapping for small dogs and cats
Using safety equipment such as snappy snares, catch poles, and humane traps
Medical handling of dogs and cats
Clicker training
Enrichment program development
Behavior change protocol development
Blood draws from dogs and cats
Understanding of computer programs used in shelter population management
Experience with presenting at professional conference events
Experience creating and following flexible work schedules for self and team members
Able to quickly establish lasting professional relationships
Able to establish strong rapport with clients
Strong understanding of de-escalation techniques in stressful situations with clients
Able to prevent negative animal/client interactions by assessing the situation fully
Able to locate, comprehend, and use scholarly articles relevant to a professional issue
Able to work well and complete tasks in a fast-paced work environment
Vast understanding of how an animal’s environment can affect behavior
Experience with leading and training team members
References
Emily Gelb, Director, Access to Veterinary Care Network, ASPCA, emily.gelb@aspca.org, 828-490-7104
Natasha Kush, Director, Shelter Dog Transport Alliance, natashakush@hotmail.com, 828-215-1367
Miranda Tipton, Medical Manager, Brother Wolf Animal Rescue, Mhb.tipton@gmail.com, 828-505-3440
Justin Blue, Former Humane Law Enforcement Supervisor, LA-SPCA, jwblue29@gmail.com, 402-980-0930
Certification
Certified Professional Dog Trainer - test date September 2024
Certified Rabies Vaccinator - Buncombe County, 2020-present
Certified Rabies Vaccinator - Madison County, 2023-present