Eating Recovery Center and Pathlight Mood & Anxiety
Chicago,IL
1
Language
10
years of professional experience
Professional with significant experience in detailed clinical processes, adept at assessing situational needs and coordinating appropriate solutions. Known for strong team collaboration and adaptability in dynamic environments, ensuring efficient and comprehensive patient intake in current position. Skilled in communication, data management, and maintaining compliance with prescribed regulations. Reliable and results-driven, consistently contributing to team success and patient satisfaction.
Work History
Clinical Intake Specialist
1 Year 8 Months
Eating Recovery Center and Pathlight Mood & Anxiety | 02.2025 - Current
Conducted comprehensive patient assessments to determine appropriate levels of care.
Facilitated intake processes, ensuring accurate and timely information gathering.
Collaborated with multidisciplinary teams to develop personalized treatment plans.
Educated patients on available resources and support options within the facility.
Barista
3 Months
Dollop Coffee Company | 10.2024 - 01.2025
Utilized SquareSpace mobile POS technology.
Produced high volume of beverages in a fast-paced environment, while maintaining a clean and orderly workspace.
Provided above-and-beyond customer service daily.
Senior Crisis Counselor
2 Years 5 Months
National Suicide Hotline | 04.2022 - 09.2024
Utilized communication and triage skills providing support to suicidal persons; efforts prevented 500+ suicide attempts during tenure.
Received personal written recognition from national governing body (Vibrant) for extremely effective tactics and application of training, directly resulting in lives saved.
Promoted to leadership position within a year due to distinction in counseling, strong demonstration of initiative, and ability to provide effective training.
Liaised successfully with emergency services nationwide to provide tailored support to clients.
Resident Advisor
2 Years 6 Months
University of Missouri-Columbia | 11.2019 - 05.2022
Provided academic, social, and emotional support to dormitory residents on a daily basis.
Served weekly as an on-call first responder to building emergencies.
Coordinated and executed bi-weekly events to enrich residents' overall experience.
Crew Member
1 Year 4 Months
McDonald's | 08.2016 - 12.2017
Succeeded in both cashier and drive-through roles, consistently fulfilling each customers' unique needs.
Ensured freshness and accuracy of each food and drink order.
Education
Bachelor of Arts - Journalism
University of Missouri | Columbia, MO | 05-2023
Skills
Database management
Skilled researcher
Staff supervision
Cataloging expertise
Resource evaluation
Languages
Spanish
Professional Working
Timeline
Clinical Intake Specialist
Eating Recovery Center and Pathlight Mood & Anxiety