Retail sales person who consistently meets and exceeds sales targets. Reliable team player and strong communicator. A sales professional offering over ten years' experience in retail customer service and retail. Focused on exceeding sales goals. Punctual retail sales professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong mathematical aptitude.
Overview
26
26
years of professional experience
Work History
Paraprofessional
Rodney Thompson Middle School
Stafford, NY
08.2021 - 08.2024
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Assistant Manger
Provident Bank
Centerville, VA, US
10.2003 - 08.2006
Operated a cash register for cash, check transactions with [100] % accuracy
Trained new sales associates each quarter
Completed all point of sale opening and closing procedures, including counting the contents of the cash register
Handled all customer relations issues in a gracious manner and in accordance with company policies
Welcomed customers into the store
Educated customers about the bank to incite excitement about the company's mission and values
Followed up with customers each week to verify that they were satisfied with their account
Shared best practices for sales and customer service with other team members to help improve the bank's efficiency
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction
Verified that all customers received receipts for their transactions
Cultivated a customer-focused environment by greeting and responding to all customers in a friendly manner
Answered customer telephone calls promptly and in an appropriate manner
Determined customer needs by asking relevant questions and listening actively to the responses
Sales/Cashier
Today's Man
Baileys Crossroads, VA, US
11.1998 - 06.2003
Operated a cash register for cash, check and credit card transactions with [100%] accuracy
Stocked and replenished merchandise according to store merchandising layouts
Priced merchandise, stocked shelves and took inventory of supplies
Cleaned and organized the store, including the checkout desk and displays
Alerted customers to upcoming sales events and promotions
Completed all point of sale opening and closing procedures, including counting the contents of the cash register
Handled all customer relations issues in a gracious manner, folding clothes and cleaning out fitting rooms
Verified that all customers received receipts for their purchases
Followed merchandising guidelines to present visually appealing displays
Mentored new sales associates to contribute to the store's positive culture
Actively pursued personal learning and development opportunities
Answered customer telephone calls promptly and in an appropriate manner
Maintained established merchandising standards, including window, sales floor and promotional displays
Preserved a perfect attendance record
Education
High School -
JEB Stuart High School
01.2001
Skills
Customer-oriented
Active listening skills
Credit card and cash transactions
Retail sales
Upselling techniques
Merchandising
Stocking and inventory management
Skilled problem solver
Motivated team player
Team building/Training/Supervision
Implementing policies and procedures to increase efficiency