Rizwan Serosh
Katy,TX
Overview
6
6
years of professional experience
Work History
Manager
SUBWAY®Restaurants
Katy, TX
08.2022 - Current
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Established processes to ensure efficient workflow throughout the organization.
- Established and monitored KPIs to evaluate performance and identify areas for improvement.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Conducted performance reviews for team members.
- Proposed or approved modifications to project plans.
- Ensured compliance with industry regulations and company policies.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Produced thorough, accurate and timely reports of project activities.
- Streamlined communication channels, improving information flow and decision-making speed.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
Manager
SUBWAY®Restaurants
The Bronx, NY
06.2020 - 06.2021
- Established processes to ensure efficient workflow throughout the organization.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Provided leadership during times of organizational change or crisis situations.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Proposed or approved modifications to project plans.
Taco Bell
Staff Care
The Bronx, NY
04.2019 - 01.2020
- Exceeded customer satisfaction by finding creative solutions to problems.
- Updated and maintained databases with current information.
Education
Associate of Science -
UNIVERSITY OF BALOCHISTAN
02-2019
Skills
- Task delegation
- Risk management
- Goal setting
- Skype
- Employee onboarding
- Key performance indicators
- Team leadership
- Sales techniques
- Salesforce management
- Staff management
- Vendor management
- Financial records oversight
- Resource allocation
- Financial management
Languages
English
Limited
Urdu
Limited
PUNJABI
Professional
Timeline
Manager
SUBWAY®Restaurants
08.2022 - Current
Manager
SUBWAY®Restaurants
06.2020 - 06.2021
Taco Bell
Staff Care
04.2019 - 01.2020
Associate of Science -
UNIVERSITY OF BALOCHISTAN