Syed Rizwan
Saddle Brook,NJ
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Amazon.com Services
07.2020 - 01.2023
- Responded to customer requests for products, services, and company information.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Gathered and organized information for research purposes.
Education
B.COM (COMPUTERS) -
Acharya Nagarjuna University
Intermediate - MPC
St. Junior College
01.2019
SSC - undefined
Royal Embassy High School
01.2017
Skills
- Quick learner and have the eagerness to learn different skills
- Good communication skills in written and verbal both
- Self motivate to perform better
- Ability to work under pressure
- Call Management
- Information Security
- Data Collection
- Product Knowledge
- Data Entry
- Scheduling
- Consultative Sales
- Retail store support
- Product Promotion
- Live chat support
Technicalqualification - Packages
Ms-Office (Word, Excel and PowerPoint)
Hobbies and Interests
- Cooking
- Surfing Internet
- Traveling
Disclaimer
I do hereby declare that the information stated above is true to the best of my knowledge.
Personal Information
- Father's Name: Syed Mehdi
- Date of Birth: 07/23/01
- Marital Status: SINGLE
Gamer,
I Used to be on top in Gaming
Languages
English
Urdu
Hindi
Telugu
Professional Working
Timeline
Customer Service Representative
Amazon.com Services
07.2020 - 01.2023
B.COM (COMPUTERS) -
Acharya Nagarjuna University
Intermediate - MPC
St. Junior College
SSC - undefined
Royal Embassy High School
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